Summary
Work History
Education
Skills
Timeline
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Aliesha Hathaway

Manager call me Today 208-607-1929
Perry, Utah ,Utah

Summary

  • Dedicated human Resource-manager
  • professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
  • Competent Restaurant owner bringing more than 6 years of food service and progressive leadership experience. Maintains budget controls and coverage needs to achieve business targets and provides high-quality support. Builds relationships with patrons and employees by applying basic skills.
  • Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
  • Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across [Industry] company environments.

Work History

Truck Driver

IES Staffing/ Canyon Falls Farms
Idaho Falls , Idaho
08.2022 - 10.2022
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maximized load safety by balancing, securing and weighing products.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

School Bus Driver

Box Elder School District
Brigham City, UT
11.2021 - 08.2022
  • Maintained Utah driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Obeyed federal, Utah and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Communicated information to parents to promote good communication and transparency.

Pizza Restaurant Owner- Human Resource professiona

Aliesha's Best Pizza And Ice Cream
Aurora, CO
03.2009 - 08.2012
  • Managed payroll, daily deposits and cost controls.
  • Set employee schedules, delegated work and monitored food quality and service performance.
  • Recruited, hired and trained talented staff .
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
  • Purchased food and cultivated strong vendor relationships.
  • Developed unique events and special promotions to drive sales.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Supervised daily activities of restaurant and 15 employees.
  • build out, worked with city council, city inspectors, building permits, Health department, contractors,
  • IRS, EIN, Health care, Auto Insurance, liability insurances, life Insurance,
  • Rental negotiations.

Tree Service Human Resource Manger

DMP Expert Tree Service
Gunnison, UT
01.1993 - 08.2005
  • Met with customers to discuss service needs and offer available solutions.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training
  • Created bid contract, and personals, executed deadlines
  • Overseen hazardous tree removals with a 98% no accident rate on my crew.
  • Customer negotiations.
  • Drove 2 1/2 ton Bucket truck, Chippers, Stump Grinder, Areal lift of connecticut, Hi Ranger, Ashland, towed lifts, Stihl and Huskavarnah Purchased equipment. Hedger, Pole Saw, Hydraulic Saw, pole Pruner.
  • Ran heavy equipment, hydraulic equipment, PTO equipment. maintained equipment, created service agreements, Tires, oil, engines, mechanic, etc.
  • Maintained effective customer service by responding to service requests quickly to increase overall sales by 98%.
  • Inspected rental equipment before and after rentals, marking changes in conditions and charging customers when necessary.
  • Contributed to development, implementation and execution of maintenance programs.
  • Analyzed account information to improve and optimize customer relations, resulting in Customer satisfaction.
  • Customer relations diffused customer conflict and created customer satisfaction.
  • Advertising, news paper insertions, mail outs,
  • Accounts payable and Receivable quick books, quicken
  • Customer call back to see if they would still want the work done.
  • Collections.
  • Answered phones, clerical work

Education

High School Diploma -

Gunnison Valley High School
Gunnison, UT

Associate of Science - Science

Snow College
Richfield, UT

Associate of Applied Science - English, Math, Religion, Pshycology

BYU-I Pathway
BYU Idaho Pathway
2015

Skills

  • Cargo Security
  • Vehicle Service Documentation
  • State and Federal Regulations
  • Process Monitoring
  • Adaptability and Flexibility
  • Route Management
  • Adjusting Routes
  • Hydraulic and Manual Lifts
  • OSHA Requirements
  • Vehicle Checklists
  • Safe Machinery Operation
  • Product Specifications
  • Tree Varieties
  • Routine Maintenance
  • Customer Feedback
  • Complex Problem-Solving
  • Safety Compliance
  • Grounds Maintenance
  • Power Saws
  • Hand Tools
  • Accurate Measurements
  • Critical Thinking
  • Heavy Labor
  • Basic Repairs
  • Protective Gear
  • Safe Work Practices
  • Safety Protocols
  • Cherry Picker Operations
  • Vehicle Inspection
  • Planning Projects
  • Team Meetings
  • Valid Driver's License
  • Safety Meetings
  • Foliage Removal
  • Pruning and Maintaining Trees
  • Brush Clearing
  • Team Goals
  • Production Standards
  • Customer Needs Assessments
  • Physical Site Security
  • Heavy Machinery Operation
  • Menu Pricing and Writing
  • Managing Deliveries
  • Staff Scheduling
  • Equipment Maintenance
  • Staffing and Sales Reporting
  • Health Code Compliance
  • Money Handling
  • Fire Safety Regulations
  • Monitoring Food Preparation
  • Labor and Overhead Cost Estimation
  • Employee Performance Evaluations
  • Front of House Management
  • Anticipating Problems
  • Dining Reservations
  • Food Preparation and Safety
  • Patron Satisfaction
  • Thorough Knowledge of Product
  • Safe Food Handling Practices
  • Payroll Administration
  • Accounts Payable and Accounts Receivable
  • Food Challenges
  • Reconciling Differences
  • Guest Relations
  • Payroll Submission
  • Restaurant Operation
  • Profit and Loss Reporting
  • Intuit QuickBooks
  • Shipment Preparation
  • Vendor Negotiations
  • Legal Standards
  • Calm and Pleasant Demeanor
  • Teamwork and Collaboration
  • Reading Comprehension
  • Compliance Requirements
  • Facilities Planning
  • Goal Attainment
  • Corrective Actions
  • Investigating Complaints
  • CPR

Timeline

Truck Driver

IES Staffing/ Canyon Falls Farms
08.2022 - 10.2022

School Bus Driver

Box Elder School District
11.2021 - 08.2022

Pizza Restaurant Owner- Human Resource professiona

Aliesha's Best Pizza And Ice Cream
03.2009 - 08.2012

Tree Service Human Resource Manger

DMP Expert Tree Service
01.1993 - 08.2005

High School Diploma -

Gunnison Valley High School

Associate of Science - Science

Snow College

Associate of Applied Science - English, Math, Religion, Pshycology

BYU-I Pathway
Aliesha HathawayManager call me Today 208-607-1929