ALIETTE DENISE WEILL
Aliette’s Swim School
Miami Beach,Florida
3
Language
3
Certification
27
Years of experience
Highly experienced, polished, and relationship-oriented professional with extensive experience supporting affluent private clients, families, executives, business owners, and high-touch clientele across travel, hospitality, property management, business operations, education, and customer service. Experienced in providing highly personalized assistance, coordinating complex travel and itineraries, managing private residences, arranging transportation, dining and events, supervising children and family logistics, coordinating vendors, and anticipating client needs with discretion and exceptional attention to detail. Entrepreneurial business owner with a proven ability to independently manage operations, develop high-value client relationships, coordinate events, resolve problems quickly, and maintain a consistently elevated level of service. Comfortable working independently, managing competing priorities, traveling with clients, and adapting seamlessly to changing schedules and circumstances.
Work History
Private Travel & Family Support Consultant
4 Months- Provided highly personalized travel and lifestyle support to an affluent international family connected with a United Nations diplomatic representative.
- Planned and coordinated extensive travel arrangements and detailed itineraries for the family.
- Accompanied the family during international travel and remained available throughout extended assignments.
- Arranged hotels, restaurants, transportation, limousine services, tickets, entertainment, and special events.
- Personally accompanied family members to dinners, cultural events, and other engagements.
- Supervised and assisted the family’s children during events and travel.
- Anticipated family needs and handled last-minute changes, requests, and logistical challenges.
- Maintained a highly professional, discreet, and service-oriented relationship with the family.
- Coordinated multiple personal, family, travel, and entertainment details simultaneously.
- Provided hands-on support for several consecutive weeks while traveling with the family.
- Several-week assignments
- Coordinated complex itineraries, providing personalized recommendations and logistics management.
- Researched and sourced premium accommodations and transportation options aligned with client preferences.
Property & Lifestyle Assistant
3 Years 4 Months- Provided private property and lifestyle support for an affluent family while living and working in Harbour Island.
- Assisted with property-related needs and local logistics.
- Coordinated travel arrangements to and from the island.
- Assisted with transportation, dining, dinners, and special events.
- Helped coordinate family activities and local arrangements.
- Served as a trusted local resource for the family.
- Managed multiple requests while maintaining discretion and professionalism.
- Concurrent with teaching/school operations
- Assisted with household management tasks, maintaining organized environments and streamlined operations.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Facilitated transportation to and from appointments.
Customer Service Representative Part-Time
1 Year 9 Months- Provide high-level customer service in a fast-paced international airline environment.
- Assist passengers with a wide range of needs, including travelers requiring additional assistance and disability-related accommodations.
- Communicate professionally with passengers, colleagues, and operational teams while maintaining composure in time-sensitive situations.
- Resolve customer concerns and unexpected travel issues efficiently and professionally.
- Work within strict procedures while maintaining a warm, personalized customer experience.
- Demonstrate flexibility and sound judgment while managing multiple priorities in a constantly changing environment.
Owner
26 Years 7 Months- Founded and independently operate a specialized swim instruction business serving children from infancy through adulthood.
- Provide individualized instruction for clients with and without disabilities.
- Manage client relationships, scheduling, communications, payments, program planning, and day-to-day operations.
- Build long-term relationships with families through personalized service and trust.
- Provide personal training and wellness guidance to adolescents and adults.
- Manage business responsibilities while maintaining a high level of client satisfaction and safety.
- Mentored staff on best practices and operational procedures to foster team development and performance.
Business Manager CEO
5 Years- Founded and operated a specialty food and catering business serving hotels, restaurants, private clients, and events throughout South Florida.
- Owned and managed day-to-day business operations.
- Developed and maintained relationships with hotel and restaurant clients.
- Personally acquired new business and managed ongoing client relationships.
- Directed product ordering, purchasing, client service, marketing, and business development.
- Developed and coordinated private dinners, catering events, classes, demonstrations, and specialty experiences.
- Organized in-home and on-location mozzarella-making events for private clients.
- Coordinated participation in the annual Miami Food & Wine Festival and other high-profile culinary events.
- Managed logistics, scheduling, customer communications, supplies, vendors, and event execution.
- Created personalized experiences for private and corporate clients.
- Built the business through strong relationship management, reputation, and exceptional customer service.
Property & Guest Experience Manager
2 Years- Owned and operated a private Miami residence as a high-touch short-term rental business until the property was sold.
- Managed the complete guest experience from reservation through departure.
- Personally prepared and inspected the residence prior to each guest’s arrival.
- Created a polished, welcoming environment with personalized details and welcome gifts.
- Personally greeted guests and provided individualized orientation and assistance.
- Served as the primary point of contact throughout each guest’s stay.
- Responded immediately to guest requests, concerns, maintenance issues, and unexpected situations.
- Arranged restaurant reservations, activities, entertainment, and local experiences upon request.
- Coordinated service providers and ensured the property remained exceptionally maintained.
- Managed check-in/check-out procedures and maintained strong guest relationships.
- Built the rental operation around personalized hospitality, discretion, responsiveness, and attention to detail.
- Ensured seamless check-in/check-out processes by creating clear guidelines and providing staff with comprehensive training.
- Managed reservation system updates, ensuring accurate room availability information for guests and staff.
- Maximized occupancy rates through strategic rate management during peak seasons or special events within the area.
Travel & Program Consultant
1 Year- Provided personalized travel planning and client support for private executive clientele.
- Coordinated transportation, accommodations, activities, reservations, and itineraries.
- Developed strong client relationships through responsive and highly personalized service.
- Managed changing travel requirements and last-minute requests.
- Maintained professionalism and discretion when working with high-profile private clients.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to budget constraints.
Education
Bachelor of Science - Psychology & Mental Disorders
Additional academic preparation in positive reinforcement, behavior modification, exceptional student education, and related behavioral sciences.
Skills
Executive & Private Client Support
Family & Lifestyle Management
Luxury Travel & Concierge Services
Calendar & Schedule Coordination
International Travel Planning
Transportation & Limousine Coordination
Restaurant & Event Reservations
Private Events & Hospitality
Household & Property Management
Vendor & Service Provider Coordination
Client Relationship Management
Business Development & Client Acquisition
Confidentiality & Discretion
Children’s & Family Logistics
Problem Solving & Crisis Management
Organization & Time Management
Event Planning & Coordination
Business Operations
Multicultural Communication
Relationship Building
High-Touch Customer Service
Discreet
Polished
Warm
Extroverted
Highly Organized
Resourceful
Adaptable
Detail-Oriented
Trustworthy
Calm Under Pressure
Relationship-Focused
Independent
Service-Oriented
Excellent Communicator
Certification
- National Council for Strength & Fitness (NCSF) — Certified Personal Trainer
- Water Safety Instructor (WSI) — 2009–Present
- CPR/AED — American Red Cross
- Lifeguard — Pool & Ocean Rescue
- Licensed Massage Therapist — Neuromuscular Massage & Reflexology
- Culinary Arts — Chef Dante Alighieri, Florence, Italy
Languages
- Bilingual/Multilingual Professional | English
- Spanish
- Italian
INTERNATIONAL EXPERIENCE
Professional and personal experience across Europe, the Middle East, Asia, the Caribbean, and North, Central, and South America, with extensive exposure to international travel, multicultural environments, and high-touch client service.
Timeline
Customer Service Representative Part-Time
American Airlines Envoy Air
11.2024 - CurrentRead More
Private Travel & Family Support Consultant
Overseas Travel of Florida ExecutiveTravel Advisor
04.2013 - 08.2013Read More
Business Manager CEO
Mimmo’s Mozzarella
01.2013 - 01.2018Read More
Property & Guest Experience Manager
Private Residence Business-ADW LLC
01.2011 - 01.2013Read More
Travel & Program Consultant
Overseas Travel of Florida
01.2011 - 01.2012Read More
Property & Lifestyle Assistant
Jane Fincher
02.2000 - 06.2003Read More
Owner
Aliette’s Swim School
01.2000 - CurrentRead More
Florida International University
Bachelor of Science from Psychology & Mental Disorders
Read More