Alieu. B Conteh

• Managed truck stock and inventory in accordance with company guidelines
• Delivered high-quality service to customers consistently
• Investigated reported issues, performed necessary repairs, and provided recommendations
• Established and nurtured new accounts through networking and referrals
• Worked closely with the sales team, consistently achieving and surpassing sales goals
• Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
• Worked overtime, holidays and weekends to accommodate company needs.
• Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
• Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
• Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.

• Implemented performance improvement activities in accordance with Standard Operating Procedures (SOPs)
• Performed repairs and maintenance of heating, cooling, and ventilation systems for both residential and commercial operations
• Maintained accurate records and provided daily written reports
• Conducted preventive maintenance (PM) and inspections on residential HVAC equipment
• Responded to emergency situations such as floods and power outages during off-shift h
• Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
• Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
• Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
• Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.n
• Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
• Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
• Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
• Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
• Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
• Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
• Performed troubleshooting on HVAC systems to determine root cause of issues.

• Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
• Worked overtime, holidays and weekends to accommodate company needs.
• Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
• Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
• Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
• Optimized performance by balancing systems and calibrating controls.
• Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
• Increased longevity of HVAC systems by performing preventive maintenance.
• Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
• Installed components to improve HVAC system performance.
• Reduced costly callbacks for clients by performing comprehensive quality control checks after each installation or repair.
• Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
• Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
• Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
• Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
• Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.

Relevant Coursework: HVAC & Refrigeration Systems