Aliexis Saraza
Haines City,FL
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Proficient in developing and maintaining productive student, staff, family and administrator relationships to provide structures and supportive environments for students. Handles emergencies calmly. Adept at coordinating supplies, organizing work areas and handling safety requirements to support all kids' needs. Competent in handling all housekeeping, recordkeeping and event planning. Focused on promoting intellectual, emotional and social development in children. Knowledgeable about organizing supplies, developing lesson plans and introducing relevant topics in age-appropriate ways. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Daycare Assistant
Casita feliz
Managua , La Habana ,Cuba
07.2019 - 05.2022
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
- Provided supervision and care to young children ranging from infants to pre-school age.
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
- Ensured safety of the children by monitoring their play areas and activities throughout the day.
- Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
- Developed positive relationships with parents through communication about their child's daily activities.
- Supported teachers in planning lessons that were developmentally appropriate for each age group.
- Participated in team meetings to discuss progress of each child's learning objectives.
- Encouraged socialization among peers by facilitating interactions between kids during outdoor playtime.
- Assessed individual needs of children regarding emotional stability, physical health and mental capacities.
- Worked collaboratively with other staff members to ensure a safe environment for all students.
- Communicated effectively with families on a regular basis regarding any changes in behavior or health issues.
- Followed all state regulations pertaining to childcare facilities including sanitizing materials after use by multiple children.
- Created stimulating learning opportunities through hands-on experience with educational toys and materials.
- Developed lesson plans based on the interests of each group of children that incorporated fun activities into learning experiences.
- Established routines that provided consistency for young learners resulting in better behavior management skills.
- Assisted teachers during transitions between activities ensuring smooth transitions without disruption or confusion.
- Motivated children to participate in various tasks encouraging them to be independent thinkers while having fun at the same time.
- Enforced rules to teach good manners and maintain safe environment.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Read aloud and played alphabet games to encourage early literacy.
- Communicated with parents about daily activities and any concerning behaviors.
- Developed and enforced positive strategies to encourage good behavior.
- Secured indoor and outdoor premises to protect children.
- Attended to lunch periods to help children open food packages and monitor activities
- Developed and implemented lesson plans and activities for children of various ages.
- Observed behavioral issues to alert parents or guardians.
- Recorded child behavior, food and medication information for supervisors.
- Kept inventory of toys, art supplies and [Type] well-organized and well-stocked to meet needs of children under care.
- Tutored and mentored school children to provide additional learning opportunities.
- Observed and monitored children's play activities.
- Maintained safe play environment.
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
- Maintained organized and clean classroom and play areas.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Sanitized toys and play equipment.
- Dressed children and changed diapers.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Instructed children in eating, resting and restroom habits.
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
Sales Representative
Cricket Wireless
Haines City, FL
12.2023 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Managed inventory levels by ordering sufficient stock for each account.
- Adhered to established policies and procedures when handling customer accounts.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Assisted in developing promotional materials such as flyers, brochures.
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Contacted new and existing customers to outline benefits of products.
- Fostered relationships with customers to expand customer base and retain business.
- Created successful strategies to develop and expand customer sales.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Demonstrated product features to align with customer needs.
- Improved overall customer purchasing experiences to promote steady revenue.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
- Recommended merchandise to customers based on needs and preferences.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Recommended, selected and located merchandise based on customer desires.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Prepared merchandise for purchase or rental.
- Maintained records related to sales for store management.
Babysitter
Personal Project
Winter Haven, FL
12.2022 - 10.2023
- Organizing playdates with other children and providing supervision during outdoor activities.
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Completing light housekeeping tasks such as tidying up toys and books.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Administering medication when needed according to parent instructions.
- Transporting children to school, sports activities, or other engagements when necessary.
- Maintaining a positive attitude while being patient and understanding with the children.
- Establishing trust through consistent communication with both parents and kids.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Developing creative ways to encourage learning through everyday experiences.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Using problem-solving skills to anticipate potential issues before they arise.
- Remaining alert at all times while caring for multiple children simultaneously.
- Helping older children with homework assignments as directed by parents.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Responsibly watched children while parents were out.
- Monitored children's safety and well-being to prevent accidents and falls.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Helped complete homework, school projects and chores.
- Organized various activities, games, crafts and outings to keep children entertained.
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
- Read stories and played alphabet games to promote early literacy.
- Organized creative activities to develop children's physical, emotional and social growth.
- Ensured physical and social well-being of each child.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Instructed and assisted children in eating, toileting and resting to help develop healthy personal habits.
- Provided direct-care services for children of varying ages.
- Taught reading, arts and crafts and lap play to encourage intellectual development.
- Traveled with family to help with vacation activities and childcare.
Education
Some College (No Degree) - Chinese Studies
Confucius Institute of The University of Havana
Havana,CubaSkills
- Client Account Management
- Early Childhood Development
- Early education
- Activity Planning
- Activities Planning
- Rapport Building
- Special Needs Care
- Social Development
- Infant Care
- Early Childhood Education
- Classroom Organization
- Cleaning and sanitizing
- Account Servicing
- Customer Service
- Lead Generation
- Client Service
- Customer Needs Assessment
- Personnel Training
- Product management and pricing
- Interpersonal communication skills
- Product Merchandising
- Sales Presentations
- Customer retention abilities
- Customer Relationship Building
- Retention Strategies
- Activities leadership
Affiliations
- Experience in the art of nail technique
- Experience in the hair care
- Experience in the animal care
Languages
English
Limited
Spanish
Native/ Bilingual
Chinese (Mandarin)
Elementary
Timeline
Sales Representative
Cricket Wireless
12.2023 - Current
Babysitter
Personal Project
12.2022 - 10.2023
Daycare Assistant
Casita feliz
07.2019 - 05.2022
Some College (No Degree) - Chinese Studies
Confucius Institute of The University of Havana