Alif Mannan
Arlington Heights,IL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Low Cost Appliance Repair
2021.08 - 2023.06
- Responded to customer calls and emails to answer questions about services.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled payment issues
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Scheduled average 50 clients with appointments per week
Sunday School Teacher
Al-Huda Academy
2020.11 - 2021.05
- Led faith-based life to provide example for students between grades of kindergarten and 5th.
- Maintained Sunday School area through providing decoration and literature.
- Employed variety of instructional aids, methods, and materials to provide for creative teachings, helping children grow spiritually.
- Adapted bible verses and lessons into stories and activities to help children comprehend scriptures.
- Handled situations regarding students with addition learning and behavioral needs
Education
High School Diploma -
Elgin Community College
Elgin, ILSkills
- Excellent Communication
- Analytical and Critical Thinking
- Team Building
- Active Listening
- Research
- Basic Math
- Organization and Time Management
- Organization
- Verbal Communication
- Planning and Coordination
- P>Receiving support
Accomplishments
As a previous board member for multiple clubs, and taking different positions, I have the experience and am familiar with the responsibility of organizing events and communicating with other members on the team to collaborate and maintain order within the team to complete the tasks efficiently and swiftly.
In my previous employments, i was able to use those skills to set up appointments for numerous clients and receive not negative review or feedback and was also able to deescalate situations with students, and clients as well
Timeline
Customer Service Associate
Low Cost Appliance Repair
2021.08 - 2023.06
Sunday School Teacher
Al-Huda Academy
2020.11 - 2021.05
High School Diploma -
Elgin Community College
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