Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Aliia Ali

Minneapolis,MN

Summary

Dedicated Direct Support Professional with extensive experience at Living Hope of MN, skilled in crisis intervention and care plan development. Proven ability to enhance patient wellbeing through compassionate support and effective behavior management. Committed to maintaining a safe environment while fostering independence and dignity in daily living activities.

Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Living Hope of Mn
08.2022 - 02.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.

Certified Nursing Assistant

Estates at Chateau, LLC
06.2022 - 02.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Direct Support Professional

Zumbro House
06.2021 - 07.2022
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Caregiver

Sunshine Residential LLC
10.2020 - 06.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Restraunt Owner

Muffo Kitchen
12.2019 - 04.2021
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Business Owner

Emily School Transportation
09.2017 - 03.2020
  • Established strong business relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.

Driver

Rift Valley Transportation
12.2013 - 06.2016
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

PCA

Midwest Home Health Care
01.2007 - 11.2013
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.

Education

Certified Nurse Assistance Certificate -

Red Cross
Minneapolis, MN
04-2022

High School Diploma -

Roseville Highschool
Minneapolis, MN
06-1999

Skills

  • Crisis intervention
  • Care plan development
  • Daily living assistance
  • Progress documentation
  • Patient care
  • Vital signs monitoring
  • Medication management
  • Customer service
  • Team management
  • Financial management
  • Safety protocols
  • Behavior management
  • Conflict resolution

Certification

  • Personal Care Aide Certification (PCA) - Various State Agencies or Community Colleges.
  • Certified Nursing Assistant (CNA) - State Boards of Nursing.

Languages

somali
Native or Bilingual
English
Native or Bilingual

Timeline

Direct Support Professional

Living Hope of Mn
08.2022 - 02.2024

Certified Nursing Assistant

Estates at Chateau, LLC
06.2022 - 02.2024

Direct Support Professional

Zumbro House
06.2021 - 07.2022

Caregiver

Sunshine Residential LLC
10.2020 - 06.2022

Restraunt Owner

Muffo Kitchen
12.2019 - 04.2021

Business Owner

Emily School Transportation
09.2017 - 03.2020

Driver

Rift Valley Transportation
12.2013 - 06.2016

PCA

Midwest Home Health Care
01.2007 - 11.2013

Certified Nurse Assistance Certificate -

Red Cross

High School Diploma -

Roseville Highschool

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Aliia Ali