Alijah Austin
Summary
Results driven Shift Supervisor with extensive experience in team leadership and inventory management. Skilled in training new staff and optimizing operations for enhanced workflow and customer relations. Eager to contribute expertise to achieve organizational goals. while holding a 6-20 insurance adjuster license seeking to gain hands on experience and further develop skills in claims handling and customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Fulfillment Associate
Amazon
saint petersburg
02.2025 - 02.2026
- Processed customer orders efficiently within fast-paced warehouse environment.
- Operated warehouse equipment, including forklifts and pallet jacks, safely and effectively.
- Collaborated with team members to meet daily fulfillment targets consistently.
Team Associate
Walmart
saint petersburg
09.2022 - 11.2025
- Unloaded freight from trucks using pallet jacks and hand trucks.
- Assisted in sorting and organizing products for efficient storage.
- Assisted customers in locating items and answering inquiries promptly.
Shift Supervisor
CVS Pharmacy
st pete beach
12.2022 - 08.2025
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained and mentored new employees on company policies and procedures.
- Managed inventory levels and performed stock audits regularly to maintain accuracy.
- Coordinated scheduling for staff to optimize coverage during peak hours.
- Ensured compliance with health and safety regulations throughout the store.
- Assisted in resolving customer complaints promptly and professionally.
Life Insurance Agent (temporary)
Globe Life
Stone Mountain
08.2024 - 01.2025
- Developed personalized insurance plans for diverse client needs.
- Educated clients on life insurance products and benefits effectively.
- Collaborated with underwriting teams to assess risk factors accurately.
- Utilized CRM software for tracking client interactions and policy updates.
Assistant Manager
Miller company
saint petersburg
01.2021 - 09.2022
- Managed daily operations and workflows for team efficiency.
- Trained and mentored new staff on company procedures.
- Coordinated schedules and resources for team projects.
- Evaluated team performance and provided constructive feedback.
- Monitored employee attendance records, timekeeping, and payroll information.
- Created reports on sales trends, inventory levels, and financial data.
- Recruited and trained new employees to meet job requirements.
Crew Trainer
Casper's Company
Gulfport
02.2020 - 09.2022
- Trained new crew members in operational procedures and customer service standards.
- Instructed new team members on correct procedures for operations.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
Education
High School Diploma -
Pinellas High School
Saint Petersburg, FL 10-2022
Skills
- Order processing
- Equipment operation
- Inventory management
- Risk assessment
- CRM utilization
- Customer relationship management
- Staff training
- Problem solving
- Scheduling coordination
- Team leadership
- Sales Targets Achievement
Certification
6-20 All lines adjuster (FL)
Timeline
Warehouse Fulfillment Associate
Amazon
02.2025 - 02.2026
Life Insurance Agent (temporary)
Globe Life
08.2024 - 01.2025
Shift Supervisor
CVS Pharmacy
12.2022 - 08.2025
Team Associate
Walmart
09.2022 - 11.2025
Assistant Manager
Miller company
01.2021 - 09.2022
Crew Trainer
Casper's Company
02.2020 - 09.2022
High School Diploma -
Pinellas High School