Alijah Cheatham
Westland,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Coordinated transportation manager with several years of experience overseeing all aspects of the transportation department. Adept at scheduling and directing work activities while providing direction and leadership to drivers and other operations staff. Conducting and processing company payroll, billing and auditing. Organized and efficient with outstanding interpersonal skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Transportation Area Manager
Amazon
Livonia, MI
04.2022 - Current
- Implemented standard work policies and instituted team leadership processes to streamline operational logistics.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Accomplished multiple tasks within established timeframes.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
Field Transportation Lead
Amazon
Livonia, MI
09.2021 - 04.2022
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Audit delivery and shipping documents as needed including seal inspection.
- Communicate well with peers, managers and outside carriers to coordinate activities according to needs.
- Perform leadership functions for the yard team, including regular 1:1 coaching and development sessions and directing the team as needed during the work day.
- Rotate through all duties required of the Transportation Associates (trailer check-in/out, auditing, escalation and exception management and hosteling.
Transportation Associate
Amazon
Livonia, MI
02.2019 - 09.2021
- Increased customer satisfaction significantly within department.
- Worked varied hours, days, nights and weekends as business needs dictate.
- Is responsible for timely on hand inventory, locations and securement" movements and thorough knowledge of on-hand and positioning.
- Inspecting trailers an notifying of carriers of malfunctions"
- Carried out day-day-day duties accurately and efficiently.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Traffic Dispatch
Wayne County Sheriff's Department
Westland, MI
02.2019 - 05.2019
- Answered calls from automatic routing system and took basic information from callers.
- Routed calls to police, fire and ambulance service to meet individual call needs.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Used coordination and planning skills to achieve results according to schedule.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
Classification Officer
Wayne County Sheriff's Department
Detroit, MI
02.2019 - 05.2019
- Supervised and evaluated inmate progress and identified inmate's needs.
- Initiated crisis intervention by following official crisis communication plans and training.
- Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
Education
Associate of Applied Science - Criminal Justice
Wayne County Community College District
Detroit, MI06-2020
Skills
- P > Theft monitoring
- P > Leadership
- P > Moving containers
- P > First Aid/CPR
- P > Security measures
- P > Fraudulent activities investigations
- Warehouse Management
- Transportation Regulations
- Dispatch operations
- Fleet Management
- Warehouse Operations
Certification
CDL Class A 160 Driving Academy Feb 2021- Mar 2021
Timeline
Transportation Area Manager
Amazon
04.2022 - Current
Field Transportation Lead
Amazon
09.2021 - 04.2022
Transportation Associate
Amazon
02.2019 - 09.2021
Traffic Dispatch
Wayne County Sheriff's Department
02.2019 - 05.2019
Classification Officer
Wayne County Sheriff's Department
02.2019 - 05.2019
Associate of Applied Science - Criminal Justice
Wayne County Community College District