Alijah Montes
Menifee,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Riverside Children's Dentistry
05.2023 - Current
- Greet guests at front desk and engage in pleasant conversations while managing check-in process.
- Maintain organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Schedule, coordinate and confirm appointments and meetings.
- Resolve customer issues quickly and notifie supervisor immediately when problems escalate.
- Maintain and update information in computer databases.
- Operate multi-line telephone system to answer and direct high volume of calls.
Front Desk Receptionist/Insurance Coordinator
Temecula Kids Dentistry
12.2020 - 04.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Entered and updated sensitive customer information during check-ins and room changes.
- Trained new team members on company procedures, customer service and issue resolution.
- Resolved customer problems and complaints.
- Operated multi-line telephone system to answer and direct high volume of calls.
Front Desk Receptionist/Insurance Coordinator
Trinity Obgyn
04.2020 - 11.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
Front Desk Receptionist
Valley OBGYN Medical Group
01.2019 - 03.2020
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Welcomed customers with friendly greeting, and answered general questions.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
Associate of Science -
Platt College - Riverside
Riverside, CA2026
High School Diploma -
Heritage High School
Homeland, CA2014
Skills
- Clerical Support
- Bilingual - English/Spanish
- Customer Service
- Front Office Management
- Scheduling Appointments
- Multi-Line Telephone Systems
- Attention to Detail
- Organizational Skills
- Excellent Communication
- Professionalism
- Microsoft Office Suite
- Multitasking Abilities
Timeline
Front Desk Receptionist
Riverside Children's Dentistry
05.2023 - Current
Front Desk Receptionist/Insurance Coordinator
Temecula Kids Dentistry
12.2020 - 04.2023
Front Desk Receptionist/Insurance Coordinator
Trinity Obgyn
04.2020 - 11.2020
Front Desk Receptionist
Valley OBGYN Medical Group
01.2019 - 03.2020
Associate of Science -
Platt College - Riverside
High School Diploma -
Heritage High School