Alijah Simmons
Kennesaw,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level communications position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Senior Waiter
Zest Catering
03.2021 - Current
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Developed strong rapport with regular customers through friendly conversations and attentive service.
- Coordinated with kitchen staff to ensure timely delivery of orders while maintaining food quality standards.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Mentored junior waitstaff to improve their skills and maintain a high standard of service, resulting in a more cohesive team.
- Prepared specialty desserts for customers for special occasions.
- Served as a liaison between kitchen staff and guests regarding dietary restrictions or special requests ensuring a pleasant dining experience for all.
- Facilitated clear communication between the front-and back-of-house teams, improving overall restaurant efficiency.
- Collaborated closely with bartenders to craft unique cocktails that complemented menu offerings driving beverage sales growth.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Maintained accurate inventory levels for all front-of-house supplies, reducing waste and saving costs.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
Lead Barback
Atlanta Braves
05.2023 - 10.2023
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Collaborated closely with bartenders on creating seasonal drink menus to attract new customers and increase revenue streams.
- Optimized operational efficiency by routinely assessing bar equipment for performance issues and scheduling maintenance as needed.
- Elevated overall guest experience through keen observation of patron preferences, anticipating needs before they arose.
- Addressed customer complaints and inquiries to verify satisfaction.
- Assisted in setting up and breaking down bar area for special events.
- Supported bartenders in providing exceptional service through timely glassware cleaning and restocking.
- Greeted customers and provided friendly, knowledgeable service.
- Promoted positive work environment through proactive assistance to colleagues during peak hours.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Restocked ice, condiments, and snacks.
- Monitored dining room inventory and replenished as necessary.
- Established rapport with customers by providing friendly and attentive service.
Junior Employee
Total Appearance
05.2020 - 12.2020
- Generated reports detailing findings and recommendations.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Education
Bachelor of Arts - Journalism And Emerging Media
Kennesaw State University
Kennesaw, GA03.2025
Skills
- Workflow Coordination
- Cool Under Pressure
- Decision-Making
- Courteous Phone Demeanor
- Sales Techniques
- Staff Training
- Relationship Management
- Hospitality service expertise
- Adaptive Learning
- Strong Communication Skills
- Team Supervision
- Relationship Building
- Guest Relations
- Warm and Friendly
- Conflict Management
Volunteer Work
I do e-sports casting jobs for grassroots events online. It is something I really enjoy and eventually would love to have a profitable career in.
I also am on Staff for Social media management. on X, Reddit, and Discord.
I was formerly the technical operator for my churches, student services. I would manage video, sound, and lights for services. I did this for around 4-5 years.
Timeline
Lead Barback
Atlanta Braves
05.2023 - 10.2023
Senior Waiter
Zest Catering
03.2021 - Current
Junior Employee
Total Appearance
05.2020 - 12.2020
Bachelor of Arts - Journalism And Emerging Media
Kennesaw State University
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