Alijah Winstead
Sharpsburg,NC
Summary
Experienced Customer Returns Processor with a background in working at QVC retailers' warehouse distribution centers. Possesses a team-oriented mentality and a strong commitment to customer satisfaction, business goals, and sales excellence. Focuses on efficiency and organization, driven to keep customers happy and contribute to the company's overall success. Provides excellent customer service and swiftly resolves complaints and issues, striving to facilitate positive experiences. Dedicated to exceeding expectations and leading the team towards success. Currently seeking a full-time position that offers professional challenges where interpersonal skills, excellent time management, and problem-solving abilities can be utilized. Hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level Dietary Aide 2 position and help the team achieve company goals. Known for managing multiple priorities with a positive attitude, organized, dependable, and willing to take on additional responsibilities to meet team objectives.
Overview
8
8
years of professional experience
Work History
Dietary Aide
Carrollton of Nash
Rocky Mount, NC
07.2019 - 01.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Returns Processor
QVC Distribution Center
Rocky Mount, NC
05.2021 - 09.2021
- Increased productivity by anticipating needs and providing excellent support
- Recommended, selected, and assisted in locating and obtaining out-of-stock product based on customer requests
- Unloaded, inspected, and stored damaged and returned products everyday.
Picker Packer
R R Donnelley
Wilson, NC
10.2020 - 01.2021
- Chose products for specific routes and calculated precise placements by estimating weight, height, and center of balance
- Met production goals by maintaining high levels of productivity and effectively communicating with team members about orders and fulfillment
- Prepared orders for shipment by tagging boxes, inserting associated paperwork, and scanning barcodes to upload package data to the tracking system
- Scanned packages and boxes before heading to the loading dock to prepare for shipment.
Parts Inspector
Linamar Forgings Carolina
Wilson, NC
09.2019 - 11.2019
- Used analyzers, multimeters, and power supplies to conduct tests and diagnostic procedures
- Compared product and material color, shape, texture, and grade to established templates, charts, and samples
- Took accurate measurements with hand tools, instruments, gauges, and equipment, and recorded the results for official records.
Cashier
Bojangles
Wilson, NC
01.2019 - 04.2019
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
- Trained team members to work as cashiers in accordance with company policies and procedures
- Helped customers by answering their questions and completing their requests
- Used cash registers and POS systems to request and record customer orders and compute bills
- Efficiently and accurately processed a large number of transactions.
Cashier
McDonald's
Rocky Mount, NC
04.2016 - 02.2018
- Credit cards, checks, gift cards, and coupons were all processed by me
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
- Used cash registers and POS systems to request and record customer orders and compute bills
- Helped customers by answering their questions and completing their requests
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift
- Greeted them and gave them product information as customers entered
- Greeted customers with a smile and offered prompt and dedicated assistance
- Provided attentive and skilled assistance to all customer needs.
Education
High School -
Fike High School
Wilson, NC06.2018
Skills
- Warehousing functions
- Stocking and replenishing
- Money handling abilities
- Hardworking & Reliable worker with any job
- Cleaning and sanitizing
- Time Management
- Customer Service
- Patient Communication
- Verbal Communication
- Food handling safety
- Food Safety
- Relationship Building
- Allergen awareness
- Nutrition knowledge
Timeline
Returns Processor
QVC Distribution Center
05.2021 - 09.2021
Picker Packer
R R Donnelley
10.2020 - 01.2021
Parts Inspector
Linamar Forgings Carolina
09.2019 - 11.2019
Dietary Aide
Carrollton of Nash
07.2019 - 01.2024
Cashier
Bojangles
01.2019 - 04.2019
Cashier
McDonald's
04.2016 - 02.2018
High School -
Fike High School