Alijah Jefferson
Brandywine,MD
Summary
Multi-Industrial professional with a broad background in tech, sales, and finance. Cultivating best practices to meet organizational needs while being a dedicated student. Interested in applying my excellent technical, interpersonal, and communication skills to the role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.
Overview
10
10
years of professional experience
Work History
Financial Advisor Intern
Northwestern Mutual
Denver, CO
07.2023 - 09.2023
- Performed administrative tasks and assisted with special projects to support finance department operations.
- Developed and utilized spreadsheets, databases and other computer applications to complete assigned tasks.
- Responded to inquiries and explained product features and service advantages to potential customers.
- Generated leads from successful cold calling and prospecting skills with use of persuasive communication skills.
Personal Banker
Academy Bank
Denver, CO
06.2023 - 08.2023
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Followed operational standards, promoting security, risk management and compliance.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Mobile Expert
T-Mobile
Leander, TX
10.2020 - 07.2022
- Listened to customer needs to identify and recommend best products and services.
- Expanded and constantly cultivated knowledge of current products, sales and promotions to secure sales and thoroughly answer questions of exacting and discriminating customers.
- Set, confirmed and carefully prepared for appointments with customers and prospects, giving clients rewarding customer service while optimizing profitability.
Host
Olive Garden
Georgetown, TX
11.2019 - 06.2020
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Assisted managers with quickly resolving service- and food-related issues.
- Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Sales Associate
Polo Ralph Lauren
Round Rock, TX
07.2019 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained organized, presentable merchandise to drive continuous sales.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Trained and developed other sales associates in company processes, product knowledge, customer service and selling techniques.
Shift Leader
Marcos Pizza
Round Rock, TX
11.2018 - 06.2019
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Accurately completed end-of-day financial tasks including cash and card transactions daily.
- Determined operational weak points and implemented corrective actions to resolve concerns and facilitate overall team performance and guest satisfaction.
- Delivered training and leadership to shifts to boost performance and help team members achieve performance targets. While educating employees on menu updates and procedural changes.
Network and AV Technician
Self Employed Services
Waldorf, Maryland
01.2014 - 06.2018
- Installed equipment for data communications networks including cabling, wireless routers and telephone systems.
- Oversaw and managed operational and security requirements for numerous computers in network, related systems administration and regular maintenance.
- Supported users both local and by phone with problem resolution and education.
- Trained new employees according to company standards.
- Provided troubleshooting techniques in integrating professional audio/video systems.
- Developed and implemented solutions to address hardware and software problems and network emergencies.
Education
Finance With Specialization in Information Systems
University of Colorado Denver
Denver08.2025
High School Diploma -
Texas Virtual Academy
Hallsville, TX05.2020
Certified Training Cisco CCNA/CCNP -
North Point High School
Waldorf, MD06.2018
Skills
- Interpersonal communication
- Sales/Brand promoting
- Adobe Creative Cloud
- Project Management
- IT Troubleshooting
- Customer service
- Critical Thinking
- MS Office Suite
- Teamwork
- Research
- Financial planning
- Adobe Suite
- Product and service sales
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
We know what we are, but know not what we may be
Hamlet
Timeline
Financial Advisor Intern
Northwestern Mutual
07.2023 - 09.2023
Personal Banker
Academy Bank
06.2023 - 08.2023
Mobile Expert
T-Mobile
10.2020 - 07.2022
Host
Olive Garden
11.2019 - 06.2020
Sales Associate
Polo Ralph Lauren
07.2019 - 11.2019
Shift Leader
Marcos Pizza
11.2018 - 06.2019
Network and AV Technician
Self Employed Services
01.2014 - 06.2018
Finance With Specialization in Information Systems
University of Colorado Denver
High School Diploma -
Texas Virtual Academy
Certified Training Cisco CCNA/CCNP -
North Point High School