Adept at ensuring safety and delivering attentive service, I leveraged skills in flight maneuvers and problem resolution during my tenure at SkyWarrior Flight Training. Recognized for dependability, consistency and efficient work coordination, I excel in team environments, significantly enhancing crew resource management, operational excellence and pilot safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Flight School Student
SkyWarrior Flight Training
Pensacola , FL
02.2024 - Current
Began my flight traiining Febuary 5, 2024.
PPL checkride pass May 30, 2024.
IFR checkride pass August 7, 2024.
Commercial ASEL checkride pass November 25, 2024.
CFI initial checkride pass January 25, 2025.
Currently have begun working towards CFI-I to be a stonger asset as an instructor.
Will be working towards my Multi engine Commercial add on upon completion of my CFI-I.
Flight Attendant
United Airlines
Based In IAD (Dulles International), VA
12.2022 - 01.2024
Supported smooth takeoffs and landings by keeping passengers in compliance with flight regulations.
Assisted passengers during deplaning process by providing directions or other information as requested.
Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
Observed passengers for intoxication or possible threat to safety.
Followed safety, passenger and supply pre-flight checklists.
Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
Offered answers to passengers' questions and resolved issues that arose during flights.
Enforced FAA and airline rules with passengers in business, economy and first class.
Head Bartender
Chirps Resturant
Gulf Breeze, FL
07.2022 - 12.2022
Offered seating and other special accommodations to customers according to preferences and dining area volume.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
Completed regular bar inventories and daily requisition sheets.
Worked in close collaboration with team members to ensure customers received high-quality service.
Ensured that all liquor laws were followed during service hours.
Bartender
Margaritaville
Pensacola, FL
06.2022 - 07.2022
Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Set up bar for operation, obtained cash bank and stocked service bar.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Operated efficiently in high-volume setting to prepare and serve more than 50 drinks per hour.
Measured and mixed house ingredients to prepare both custom and menu drink orders.
Remained calm and poised during busy periods, promoting great customer service to guests.
Bartender /Lead Barback
Perfect Plain Brewing Company
Pensacola, FL
07.2021 - 06.2022
Multiple years knowledge and experience crafting classic cocktails and cocktails to specifications of guest, as well as menu cocktails.
Learned how to make wide variety of mixed drinks.
Making sure all guests are served in timely manner and that they are enjoying their drink as well as their time at bar.
Restocked ice, spirits, juices, and syrups
Replaced empty kegs and soda syrups.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Transported dirty glassware to bar as well as cleaning and returning it to it's place behind bar to allow bartenders to efficiently serve customers.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Checked ID cards and verified bar guests were of legal age.
Handled $600 cash on daily basis, which built trustworthiness and loyalty with owners.
Assisted cashiers with processing customer payments and documenting orders.
Poured and prepared mixed drinks for over 200 customers daily.
Delivered exceptional guest experiences through attentive service and quick response to issues.
Engaged in suggestive selling and other sales techniques.
Server
Five Sisters Blues Cafe
Pensacola, FL
01.2020 - 06.2021
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Used slow periods to restock supplies, ice, trays and delivery bags.
Noted special patron requests and followed up with kitchen to confirm delivery.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
Asked customers for feedback, solved problems and filled drinks throughout meal
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Athletic Communications Intern
The University Of West Florida
Pensacola , FL
01.2021 - 05.2021
Assisted with social media content creation, monitoring and planning.
Wrote, edited and distributed informative content and creative marketing materials to promote program.
Gathered visual elements to use as stock for creative deliverables.
Helped develop social media campaigns to support engagement with target audience.
Provided administrative support to senior team members.
Helped with photo and video production and performed visual and sound editing tasks.
Collaborated with product development team to effectively modernize and update promotions.
Student Equipment Manager, Women's Soccer Team
University Of South Alabama
Mobile, AL
08.2019 - 12.2020
Cleaned and washed uniforms and other equipment.
Increased organizational efficiency by multitasking to foster timely project completion.
Maintained clean and organized facilities.
Fitted athletes for uniforms and equipment.
Monitored equipment and tool inventory to consistent replenishment in alignment with demand.
Performed equipment maintenance and repairs.
Inventoried and loaded supplies for travel.
Promoted love of game by assisting players with understanding positioning, play techniques and teamwork strategies.
Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
Jet Ski Rental Associate
Premier Adventure Park
Pensacola Beach, FL
03.2018 - 08.2019
Resolved customer disputes to maintain positive relationships and increase customer base.
Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
Executed sales and marketing initiatives to increase revenue for company.
Implemented rental asset processes and cleanliness standards.
Complied with governmental and other regulatory agencies by following policies and documenting transactions.
Managed multiple tasks in high-volume environment.
Addressed guest complaints and resolved issues to promote satisfaction.
Airport Ramp Agent
Southwest Airlines
Pensacola, FL
03.2019 - 06.2019
Communicated closely with ground crew, flight crew and tow person via headset radio to maintain loading and unloading safety and efficiency.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 15 daily flights.
Coordinated ground crew activities to complete objectives on schedule.
Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Operated equipment while observing standard safety procedures.
Transferred luggage from aircraft to collection areas safely using baggage vehicle.
Student Equipment Manager, Baseball Team
University Of West Florida
Pensacola, FL
08.2016 - 05.2017
Monitored equipment and tool inventory to consistent replenishment in alignment with demand.
Performed equipment maintenance and repairs.
Increased organizational efficiency by multitasking to foster timely project completion.