Alikanuiokalani Achong
Reseda,CA
Summary
I'm a team player who can follow instructions, asks questions in case I don't understand and has a keen eye for detail and cleanliness. I'm very punctual and I do my best to be helpful, professional and courteous to everyone.
Overview
15
15
years of professional experience
Work History
Courtesy Clerk
Pavilions Grocery Store
West Hills, CA
06.2023 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Maintained clean and tidy checkout area to optimize service delivery.
- Assisted customers with checkout process to foster prompt and smooth transactions.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Handled shelf restocks and merchandised front lane areas to drive sales.
Produce Associate
Pavilions Grocery Store
West Hills, CA
05.2023 - 06.2023
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Restocked produce and removed expired or damaged merchandise.
- Monitored work environment to maintain safety, cleanliness and organization.
- Greeted customers and provided immediate and courteous service.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Checked prices and located products for customers.
- Followed instructions to properly arrange merchandise items.
Produce Associate
Pavilions Grocery Store
West Hollywood, CA
07.2019 - 03.2023
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Restocked produce and removed expired or damaged merchandise.
- Monitored work environment to maintain safety, cleanliness and organization.
- Greeted customers and provided immediate and courteous service.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Checked prices and located products for customers.
- Followed instructions to properly arrange merchandise items.
- Operated balers, power jacks and slicing machines.
- Prepared cut vegetables and fruits and packaged for purchase.
- Assisted with weekly and monthly inventory audits and rotated stock to reduce waste.
- Assisted customers with product, promotion and policy information.
- Processed payments and bagged items for customer check out.
Produce Associate
Walmart
Kapolei, HI
12.2016 - 02.2019
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Restocked produce and removed expired or damaged merchandise.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Monitored work environment to maintain safety, cleanliness and organization.
- Greeted customers and provided immediate and courteous service.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Checked prices and located products for customers.
- Followed instructions to properly arrange merchandise items.
- Operated balers, power jacks and slicing machines.
- Prepared products by adding tags and readying pallets for restocking.
- Updated pricing and sales signs to promote merchandise.
- Prepared cut vegetables and fruits and packaged for purchase.
- Assisted with weekly and monthly inventory audits and rotated stock to reduce waste.
- Assisted customers with product, promotion and policy information.
- Placed new produce orders based on expected demand.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Reviewed tags on product shelves and made requested pricing changes.
- Processed payments and bagged items for customer check out.
Cashier
Times Supermarket
Honolulu, HI
10.2014 - 12.2016
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Verified customer age requirement for alcohol or tobacco purchases.
- Processed refunds for worn, damaged and broken merchandise.
Crew Member
McDonald's, PDI FOODS
Honolulu, HI
10.2011 - 08.2014
- Monitored work environment to maintain safety, cleanliness and organization.
- Greeted customers and provided immediate and courteous service.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Processed payments and bagged items for customer check out.
Education
Associate of Arts - Filmmaking
Los Angeles Valley College
Van Nuys, CA06.2024
Skills
- Product Displays
- Sanitizing Procedures
- Merchandising Produce
- Building Customer Relationships and Loyalty
- Safety and Cleanliness Standards
- Meeting Sales Goals
- Ability to Lift 40 pounds
- Energy and Physical Stamina
- Customer Service
- Excellent Written and Verbal Communication
- Available Nights, Weekends and Holidays
- Product Knowledge
- Merchandise Recommendations
- Store Policies and Procedures
- Attention to Detail
- Building Customer Loyalty
- Strong Communication and Interpersonal Skills
- Flexible Hours
- Locating Merchandise
- Adaptable and Flexible
- Store Appearance
- Safety Standards
- Checking Cooler Temperatures
- Unloading Packages
- Deductive Reasoning
- Grocery Standards
- Supermarket Stocking
- Food Preparation
- Presentation Skills
Timeline
Courtesy Clerk
Pavilions Grocery Store
06.2023 - Current
Produce Associate
Pavilions Grocery Store
05.2023 - 06.2023
Produce Associate
Pavilions Grocery Store
07.2019 - 03.2023
Produce Associate
Walmart
12.2016 - 02.2019
Cashier
Times Supermarket
10.2014 - 12.2016
Crew Member
McDonald's, PDI FOODS
10.2011 - 08.2014
Associate of Arts - Filmmaking
Los Angeles Valley College