Alilia Fifita
Beaverton,Oregon
Summary
High organized and detail orientated with experience supporting HR manager and functions. Skilled in employee recruiting, maintaining client records, data entry, and handling confidential information. Strong communication and multitasking abilities.
Overview
2
2
years of professional experience
Work History
HR & Administrative Intern
City Wide Facility Solutions Portland
02.2023 - 01.2025
- Handled sensitive information with discretion, ensuring confidentiality was maintained at all times when dealing with personnel records or proprietary company data.
- Managed multiple priorities effectively by utilizing strong organizational skills and regularly updating task lists to ensure deadlines were met.
- Used current employee networks to find talent for open positions, review resumes, and arrange interviews while acting as support system for before and after hiring.
- Acted as a liaison between CWFS Portland and applicants for open roles.
- Used databases, advertising, and social media to find people who could be a good match for designated role and researched each candidate before reaching out about an opportunity.
- Maintained CRM database to ensure accuracy of all clients and contact records.
- Assisted in the maintenance of electronic customer files, not limited to customer and IC document creation/management, CRM management, operations support, and client services support.
- Assisted in Sales/Ops hand off process by verifying they had all required client documents.
- Assisted in the maintenance of customer records and documentation in Microsoft Teams, ensuring accuracy and audit for signatures.
- Managed CRM audits to make sure information was up to date.
- Managed and curated content for CWFS Portland's social media platforms (Facebook, Instagram, LinkedIn) and created visually appealing and engaging posts,
- Spearheaded the end-to-end digital design and production of the company's annual yearbook, collaborating with cross-functional teams to curate content, design layouts, and ensure cohesive branding.
- Utilized graphic design software such as Canva to create visually engaging company achievements, employee highlights, and event recaps in an interactive, digital format.
- Conducted reviews and edits of content with supervisors to ensure accuracy and consistency with company values before final publishing.
- Delivered the digital yearbook project on time and within budget.
Education
Bachelor of Arts - Creative Writing
Portland State University
Portland, OR06-2026
Skills
- Microsoft Suite
- CRM
- Canva
- Adobe
- Outlook
- Google Workspace
Tech Skills
Personal Skills
- Administrative tasks
- Social media management
- Project management
- Data entry
- Organization
- Time Management
- Communication
Timeline
HR & Administrative Intern
City Wide Facility Solutions Portland
02.2023 - 01.2025
Bachelor of Arts - Creative Writing
Portland State University
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