Alim Lita
Franklin Lakes,NJ
Summary
Dynamic and adaptable professional with a proven track record in sales and customer engagement at The Commencement Group and leadership experience at YMCA Summer Camp. Successfully drove sales through direct engagement and fostered inclusive, team-oriented environments. Highly skilled in communication and conflict resolution, consistently enhancing customer and team experiences.
Overview
2
2
years of professional experience
Work History
Intern
The Commencement Group
06.2024 - 08.2024
- Traveled to college graduations, exceeding sales targets and enhancing customer experiences.
- Delivered excellent service, helping families choose keepsakes and receiving high satisfaction ratings.
- Recognized for top performance in customer engagement and team collaboration.
- Supported team with daily tasks, enabling focus on high-priority assignments.
- Managed inventory, handled payments accurately, and organized files to streamline operations.
- Gained industry-relevant software skills, expanding technical proficiency.
- Adapted quickly to resolve issues, driving repeat business and positive feedback.
YMCA Counselor
YMCA Summer Camp
06.2022 - 08.2022
- Led and supervised daily activities for groups of children, fostering a fun and safe environment.
- Organized and facilitated games, crafts, and outdoor activities, enhancing campers’ skills and engagement.
- Ensured camper safety by maintaining vigilant supervision and adhering to YMCA safety guidelines.
- Communicated effectively with campers, parents, and team members, building positive relationships.
- Adapted activities and approaches to meet diverse camper needs, promoting inclusivity and teamwork.
Education
Bachelor of Science - Business Management
Ramapo College of New Jersey
05-2026
Skills
- Goal-oriented mindset
- Outstanding communication skills
- Research and analysis
- Initiative
- Communication
- Leadership & Supervision
Accomplishments
- Black Belt in Mixed Martial Arts (10+ Years): Achieved a black belt after over a decade of dedication to mixed martial arts, instilling discipline, resilience, and mental focus. This commitment has strengthened my ability to set and achieve goals, work through challenges, and approach tasks with a disciplined, results-oriented mindset.
Languages
Albanian
Native or Bilingual
Timeline
Intern
The Commencement Group
06.2024 - 08.2024
YMCA Counselor
YMCA Summer Camp
06.2022 - 08.2022
Bachelor of Science - Business Management
Ramapo College of New Jersey