ALIMARIE BUDREAU
Server
Madison,WI
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting, and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
5
5
years of professional experience
Work History
Server
The Borough Beer Company And Kitchen
10.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Keyholder - Operations Manager
Kendra Scott
10.2022 - 08.2023
- Being a fashion-forward brand ambassador who represents Kendra Scott's core values as a sales associate in-store and as a leader in the community
- A team-player who is goal-oriented and driven to achieve sales targets, by providing unforgettable customer experiences and building authentic and genuine relationships
- Worked collaboratively and communicated effectively with fellow team members and lending a helping hand and going beyond when needed
- Coupa and supply ordering - Managed monthly budget
- Took part in managing daily audits, along with cycle counting and rebalancing inventory monthly through KWI scanning each product when listed by the company to maintain an accurate and organized stockroom
- Managed donations through Your Cause - Emailed organizations/Non-Profits, prepared donations for pick up
- And/or participated in setting up a Kendra Gives Back Event in store or out in the community
- End of the Month Duties - Submitted event expenses through Coupa, sent back damaged products, filed away receipts, deposit slips, and phone orders
- Updating diamond spreadsheet, organizing/cleaning/upkeeping back office, kitchen, stockroom, relabel product bins
- Managed store email - Accepted event invites, approve invoices from coupa, checked junk mail, forwarded invite inquiries to event manager, responded to any customer questions
- Managed Service Channel and IT Tickets - Submitted damaged, broken and/or need to replace store equipment
- Kept track of technology shipment
- Packed and shipped out products to those who ordered out of store and/or online
- Participated in hosting and selling products at events and/or truck shows.
Server/Host
Bitters + Bull
07.2021 - 10.2022
- Created a great dining experience at a fast-paced restaurant, working the busiest nights including Thursdays and through the weekend Fridays, Saturday, and Sunday
- Used deep menu knowledge to guide guests to their ideal dining experience
- Served guest efficiently, handling busy times with ease, professionalism, and smiles
- Building a rapport and relationship with customers
- Experience in a previous front of house role
- Ensuring customers enjoy their meals and taking action to correct any problems
- Preparing accurate checks that itemize total meal costs and sales taxes
- Experience with Toast operating system, when taking orders.
Sales Floor
Joyride
07.2021 - 10.2022
- Would take UTV reservations and provide direction of the ins and outs of each vehicle before taking the trails
- Mapped out the best scenic locations and food destinations that would give the customers the best overall experience
- Provided excellent communication between customer and other employers if or when the machines broke down
- Organized each reservation both physically and online by date, time, how many guests per machine and kept track of upcoming bookings
- Helped give riders the best deals or offers if expectations were not met
- Made sure transactions were precise and accurate when booking each machine.
Work Study Student (Business Division)
Nicolet Area Technical College
9 2019 - 4 2020
- Worked closely with instructors to deliver project requirements, develop solutions to meet deadlines
- Greeted visitors with friendly and professional demeanor and provided direction to the appropriate party
- Operated office equipment, such as copy machine, scanner and printer
- Sorted incoming mail and or delivered to certain employees or departments
- Tracked usage of course supplies to maintain inventory levels by creating and updating documents and spreadsheets
- Familiar with using applications such as MS Office
- For example, Microsoft Word, Excel, PowerPoint and Publisher.
Work Study Student (Art Department)
Nicolet Area Technical College
09.2019 - 04.2020
- Copied and prepared printed handouts for each upcoming class
- Kept the classroom clean, maintained operational supplies, put away and organized supplies, and prepared materials for students.
Sales Floor Associate
Ellio Aaron Gallery
06.2019 - 08.2019
- Provided every customer with professional and polite support for sales and service needs
- Bagged, wrapped and packaged purchases according to customers' requests
- Processed payments and maintained steady sales to meet financial targets
- Created attractive product displays to enhance customer experiences and future purchases.
Education
Associate of Arts in Liberal Arts and General Studies -
Nicolet Area Technical College
Rhinelander, WIDental Assistant Technical Diploma - Dental Assisting
Madison Area Technical College
Madison, WI 05.2001 -
Skills
- Microsoft Office
- Managing Operational tasks
- Sales floor management
- Reservationist
- Strong Work Ethic
- Safe Food Handling
- Guest Engagement
- Hospitality service expertise
- Data entry knowledge
- Quick Learner Traits
Timeline
Server
The Borough Beer Company And Kitchen
10.2023 - Current
Keyholder - Operations Manager
Kendra Scott
10.2022 - 08.2023
Server/Host
Bitters + Bull
07.2021 - 10.2022
Sales Floor
Joyride
07.2021 - 10.2022
Work Study Student (Art Department)
Nicolet Area Technical College
09.2019 - 04.2020
Sales Floor Associate
Ellio Aaron Gallery
06.2019 - 08.2019
Dental Assistant Technical Diploma - Dental Assisting
Madison Area Technical College
05.2001 -
Work Study Student (Business Division)
Nicolet Area Technical College
9 2019 - 4 2020
Associate of Arts in Liberal Arts and General Studies -
Nicolet Area Technical College
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