Driven and resourceful administrative professional. Organized and dependable candidate successful at managing multiple priorities and projects with a positive attitude and a high degree of accuracy. Excellent leadership and teamwork skills with a strong work ethic, superb people-skills and public relations experience. Business-savvy with exceptional customer service, problem-solving and communication skills. Seeking to secure a challenging position in a reputable organization that will expand my learnings and utilize my knowledge to deliver desired business outcomes through effective planning and execution.
Overview
19
19
years of professional experience
Work History
JR. PROJECT MANAGER
Hewlett Packard Enterprise
Project Management Cybersecurity PMO Team
10.2022 - 10.2023
Led and managed hundreds of accounts for the AWS Cloud Governance project reaching out to stakeholders to consolidate, audit, close and migrate accounts for Amazon Web Services.
Created intake forms and submitted project objectives, outcomes, roles and responsibilities in Smartsheet.
Performed administrative duties, tracking and updating projects, editing reports, documents, excel spreadsheets and templates for team projects.
Coordinated meetings in different time zones with stakeholders.
Served as a liaison between upper-level management, executives, team members, technical teams and business stakeholders, facilitating effective communication throughout the project lifecycle.
Supported senior project managers in various aspects of project planning, execution, and closure activities.
Built Microsoft SharePoint lists to track projects, tasks and workflows using Power Automate.
Developed customized forms using Power Apps to automate a process that was implemented by the organization.
Created and maintained PowerPoint decks for many projects including monthly organizational charts.
Developed flowchart diagram presentations using key symbols to create process maps and identify decision points.
Created cybersecurity framework tool stack diagrams, listed the purpose and function of each tool.
TRAVEL AND WEDDING PLANNER
A Girls Gotta Go LLC
01.2010 - 01.2022
Award winning reviews on 'The Knot' and 'Wedding Wire with 15 year’s experience in wedding planning and 20+ years of travel planning with reputable travel agencies.
Assisted couples to select their dream destination, their resort, reserving block of rooms for wedding party, hotel contracts, wedding ceremony, cocktail hour, reception, and wedding package.
Collaborated with clients to develop personalized wedding themes, reflecting their unique tastes preferences, vision and budget.
Full-service wedding planning liaison that worked on behalf of each couple communicating with hotels and vendors to book all services such as florist, photographer, DJ, décor team, catering, cake choices, menu selections etc.
Negotiated contracts with venues and vendors to obtain best rates and services.
Coordinated travel arrangements, cruises, hotels, tours, excursions, flights, car service and transportation in all destinations.
Organized guest lists, coordinating RSVPs, and accommodations for all guests.
Managed personalized portfolios and budgets to ensure cost-efficient weddings without compromising client vision.
Drafted wedding contracts and itineraries with clients to obtain signatures.
Handled customer service inquiries and complaints to immediately resolve issues to clients satisfaction.
Hosted trade-shows, events and bridal shows such as the Great Bridal Expo, New England Bridal Affair and many more.
Managed administrative logistics of all event planning, bookings and promotions and created detailed reports.
Utilized social media to promote events.
Utilization of all travel systems and booking engines.
Maintained strong professional connections with clients and business partners through bookings, networking events and ongoing education workshops.
Developed custom-designed invitations and other print materials consistent with the wedding theme.
Created and designed wedding websites and honeymoon registries for clients.
Increased referral business by consistently delivering exceptional customer service throughout the planning process.
FREELANCE BRAND AMBASSADOR
Brand Ambassadors
01.2005 - 01.2020
Brand Ambassador with 15+ years experience in sales and marketing.
Hired by a wide range of different companies to represent their brand and products at multiple events, hotels, trade-shows, expos, store front demos, street teams and campaigns.
Understanding each company's vision, goals, and marketing strategies to implement at events, promote brand awareness, increase sales and attract clients.
Some major events included NBC Sports Live, Boston Celtics, Bruins, PAX Convention, The Sales-Force World Tour, Boston Globe Show at the World Trade Center and the Boston Marathon.
Tracked event feedback, created sales reports, invoices and payroll.
Increased social media presence for various brands by generating quality content during marketing events.
Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
EDUCATION REPRESENTATIVE
Washington Post|Backstaff Associates
01.2011 - 01.2013
Education representative and academic advisor that provided students with information and guidance on education services for courses at accredited colleges, trade schools and university programs.
Served as a liaison between school administration and students.
Discussed career and educational goals with students to assist with course selections and career path.
Performed various data entry applications for each student's submission.
Assisted students in identifying career goals and aligning them with appropriate academic programs.
Mentored students, offering advice and support on topic selection and academic value.
Proactively managed student correspondence.
Education
Travel Certifications And Training -
NATIONAL LEISURE GROUP
Film, Television, Radio, Journalism -
SCATTV COMMUNITY ACCESS TELEVISION
Undergraduate in Sociology Roles, Culture, Psychology, Intensive Behavior and Critical Thinking -
NORTHEASTERN UNIVERSITY
Skills
Project Management
Event Management
Campaign Management
Office Administration
Travel Arrangements
Vendor and Contract Negotiations
Stakeholder Engagement
Meeting Coordination
Executive Support
Social Media Promotion
Branding, Brand Awareness
Communications and Media
Leadership
Mentorship
Team Collaboration
Resourceful
Critical and Creative Thinking
Sales and Marketing
Work Planning and Prioritization
Customer Service
Problem Solving
Research and evaluation
Amazon Web Services (AWS)
Emotional Intelligence
Invitation and Product Design
Producing Digital Content
Microsoft Office, Word, Excel
PowerPoint, SharePoint, Teams
Power Apps, Smartsheet, Slack
Canva, Wix, Word Press
Travel Software Management
Timeline
JR. PROJECT MANAGER
Hewlett Packard Enterprise
10.2022 - 10.2023
EDUCATION REPRESENTATIVE
Washington Post|Backstaff Associates
01.2011 - 01.2013
TRAVEL AND WEDDING PLANNER
A Girls Gotta Go LLC
01.2010 - 01.2022
FREELANCE BRAND AMBASSADOR
Brand Ambassadors
01.2005 - 01.2020
Travel Certifications And Training -
NATIONAL LEISURE GROUP
Film, Television, Radio, Journalism -
SCATTV COMMUNITY ACCESS TELEVISION
Undergraduate in Sociology Roles, Culture, Psychology, Intensive Behavior and Critical Thinking -