Summary
Overview
Work History
Education
Skills
Volunteering with Victory Riding Academy
Timeline
Generic
Alina Anthony

Alina Anthony

Advanced Medical Support Assistant
Omaha,NE

Summary

Meticulous Medical Support Assistant with 10 years of experience in the health industry. Fantastic attention to detail, collaboration skills and typing ability. Committed to streamlining organizational procedures to optimize office settings. Goal oriented and welcoming of new learning experiences, allowing to greatly improve myself as an individual able to help others.

Have a great amount of experience in the health field helping others with my CNA skills, but have recently changed to the registration side of of the health field.

Overview

4
4
years of professional experience

Work History

Radiology Registration

Midwest Surgical Hospital
Omaha, NE
07.2022 - Current
  • Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
  • Explained form wording to patients to help each understand information required.
  • Operated standard office software applications to compile data and prepare information and correspondence.
  • Entered patient information into payment system accurately for billing purposes.
  • Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
  • Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
  • Answered patient questions and inquiries regarding registration process and documentation.
  • Confirmed patient demographics and updated practice management software for accuracy.
  • Processed medical records requests, assuring release only to appropriate parties proper authorization.
  • Assisted in processing patient payments via cash, checks and credit cards.
  • Updated patient contact information to support accurate electronic medical records.
  • Coordinated scheduling for patient follow-up appointments in accordance with physician requests.
  • Completed registration paperwork, verifying accurate patient information.
  • Retrieved medical data for physicians and patients.
  • Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
  • Upheld HIPAA regulations and standards for protecting patient information.

Emergency Room Registrar

Bryan Health
Lincoln, NE
07.2020 - 05.2022
  • Answered phone calls and messages for emergency medical facility, scheduling walk-in appointments and handling patient inquiries.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Located, checked in and pulled medical records for patient's being seen in the emergency room using EPIC.
  • Gathered demographic information for patients
  • Input medical insurance information.
  • Verified all gathered information from patients.

Patient Care Technician

Bryan Health, East Campus
Lincoln, NE
072016 - 072020
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Supported patient admissions, discharges and transfers to promote team efficiency.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve skills.
  • Collected and transported specimens to prepare for lab testing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

Cook

The Waterford
Lincoln, NE
102017 - 012018
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Safely used kitchen equipment and reduced risk of injuries and burns.
  • Transitioned between breakfast and lunch service.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.

Sushi Chef

Hyvee
Lincoln, NE
122014 - 102017
  • Educated guests on different types of fish and shellfish to aid decision-making on sushi orders.
  • Maintained well-organized mise en place to keep work consistent.
  • Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
  • Collaborated with staff members to create meals for large banquets.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.

Education

No Degree - Certified Nursing Assistant

Southeast Community College
Lincoln
10.2008 - 10.2008

Skills

    Compassion

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Volunteering with Victory Riding Academy

Volunteering for a non-profit called Victory Riding Academy where they do Horse Therapy for Veterans and First Responders. I help with the care of the horses and often assist with sessions.

Timeline

Radiology Registration

Midwest Surgical Hospital
07.2022 - Current

Emergency Room Registrar

Bryan Health
07.2020 - 05.2022

No Degree - Certified Nursing Assistant

Southeast Community College
10.2008 - 10.2008

Patient Care Technician

Bryan Health, East Campus
072016 - 072020

Cook

The Waterford
102017 - 012018

Sushi Chef

Hyvee
122014 - 102017

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Alina AnthonyAdvanced Medical Support Assistant