Alina Anthony
Content Writer
Omaha,NE
Summary
Detail-oriented professional with strong skills in document organization, medical knowledge, and effective communication, seeking to transition into a Content Writer role. Leverages a background in medical records management and office administration to produce clear, engaging and accurate content. Eager to contribute creative writing expertise and research proficiency to enhance reader engagement.
Overview
2026
2026
years of professional experience
Work History
Medical Records Specialist
Angels Care Home Health
02.2024 - Current
- Maintained patient records in compliance with security regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained patient confidence by keeping patient records information confidential.
- Kept accurate log of requests for medical information and records.
- Conducted regular reviews of department policies and procedures to ensure alignment with industry best practices and regulatory requirements.
- Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
- Addressed discrepancies in medical coding promptly, liaising with relevant parties to rectify errors and maintain accurate billing information.
- Provided outstanding customer service to patients requesting copies of their medical records or seeking assistance with related inquiries.
- Maintained relationships with medical providers, suppliers, and reporters.
- Assisted healthcare providers with timely access to patient information, facilitating optimal treatment decisions.
- Maintained compliance with HIPAA regulations through thorough staff training and continuous monitoring of security protocols surrounding patient data management.
- Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
- Printed and photocopied documents to provide patients with copies of medical records.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Supported medical staff by providing organized and accurate medical records.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Responded to patient inquiries to provide information and details of medical records.
- Followed up with medical staff regarding missing information in patient records.
- Followed exact procedures for handling transfers and other releases of medical records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Processed and tracked requests for medical records from external organizations.
- Sorted and distributed incoming and outgoing medical records.
Radiology Registration
Midwest Surgical Hospital
07.2022 - 02.2024
- Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
- Explained form wording to patients to help each understand information required.
- Operated standard office software applications to compile data and prepare information and correspondence.
- Entered patient information into payment system accurately for billing purposes.
- Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
- Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
- Answered patient questions and inquiries regarding registration process and documentation.
- Confirmed patient demographics and updated practice management software for accuracy.
- Processed medical records requests, assuring release only to appropriate parties proper authorization.
- Assisted in processing patient payments via cash, checks and credit cards.
- Updated patient contact information to support accurate electronic medical records.
- Coordinated scheduling for patient follow-up appointments in accordance with physician requests.
- Completed registration paperwork, verifying accurate patient information.
- Retrieved medical data for physicians and patients.
- Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
- Upheld HIPAA regulations and standards for protecting patient information.
Emergency Room Registrar
Bryan Health
07.2020 - 05.2022
- Answered phone calls and messages for emergency medical facility, scheduling walk-in appointments and handling patient inquiries.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Maintained energy and enthusiasm in fast-paced environment.
- Located, checked in and pulled medical records for patient's being seen in the emergency room using EPIC.
- Gathered demographic information for patients
- Input medical insurance information.
- Verified all gathered information from patients.
Patient Care Technician
Bryan Health, East Campus
072016 - 072020
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Supported patient admissions, discharges and transfers to promote team efficiency.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve skills.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Cook
The Waterford
102017 - 012018
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Verified proper portion sizes and consistently attained high food quality standards.
- Safely used kitchen equipment and reduced risk of injuries and burns.
- Transitioned between breakfast and lunch service.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Sushi Chef
Hyvee
122014 - 102017
- Educated guests on different types of fish and shellfish to aid decision-making on sushi orders.
- Maintained well-organized mise en place to keep work consistent.
- Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
- Collaborated with staff members to create meals for large banquets.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
Education
No Degree - Certified Nursing Assistant
Southeast Community College
Lincoln 10.2008 - 10.2008
Skills
Compassionate
Computer savvy
Masters new material fast
Strong Communication skills
Attention to detail
Empathy
Time Management
Teamwork
Flexibility
Problem solving
Critical Thinking
Medical Knowledge
Timeline
Medical Records Specialist
Angels Care Home Health
02.2024 - Current
Radiology Registration
Midwest Surgical Hospital
07.2022 - 02.2024
Emergency Room Registrar
Bryan Health
07.2020 - 05.2022
No Degree - Certified Nursing Assistant
Southeast Community College
10.2008 - 10.2008
Patient Care Technician
Bryan Health, East Campus
072016 - 072020
Cook
The Waterford
102017 - 012018
Sushi Chef
Hyvee
122014 - 102017
Volunteering with Victory Riding Academy
Volunteering for a non-profit called Victory Riding Academy where they do Horse Therapy for Veterans and First Responders. I help with the care of the horses and often assist with sessions.
Publications
"A Myriad of Worlds of the Silver Tongued"