Alina Arboleda

• Developed and implemented sales strategies to meet customer needs and increase revenue.
• Cultivated relationships with existing customers to encourage repeat business.
• Analyzed market trends and competitive landscape to identify opportunities for growth.
• Created marketing materials, such as brochures, flyers, and newsletters, to promote products or services.

• Answered customer inquiries and provided accurate information regarding products and services.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Gathered customer feedback through surveys and used the data to improve customer service.

Responsible for processing, researching, and distributing more than 8,000 subsidies to Americans and eligible individuals during the 2020 pandemic.

Responsible for investigating, controlling, and reporting any fraud or false application of applicants for subsidies to the US government during the 2020 pandemic.

• Developed and implemented sales strategies to meet customer needs and increase revenue.
• Cultivated relationships with existing customers to encourage repeat business.
• Analyzed market trends and competitive landscape to identify opportunities for growth.
• Created marketing materials, such as brochures, flyers, and newsletters, to promote products or services.