Results-driven Office Manager with a proven track record in compliance monitoring, vendor negotiation, and team supervision. Expertise in implementing efficient office systems and training staff to drive operational excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Remote Office Manager
The Law Place of Jacksonville
Jacksonville
01.2008 - Current
Maintained office supplies inventory, ordering replacements as necessary.
Trained new staff on office procedures and software systems used in the firm.
Implemented filing system improvements to enhance document retrieval speed.
Facilitated communication between attorneys, clients, and external agencies effectively.
Monitored compliance with legal office policies and procedures consistently.
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed office inventory and placed new supply orders.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Monitored payments due from clients and promptly contacted clients with past due payments.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Ordered supplies and equipment to maintain adequate inventory levels.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Supervised staff members, organized schedules and delegated tasks.
Managed office budget to handle inventory, postage and vendor services.
Provided training to new hires on office policies and procedures.
Developed and implemented office policies and procedures.
Managed, scheduled and coordinated office functions and activities for employees.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Implemented and maintained company protocols to facilitate smooth daily activities.
Provided administrative support to management team including preparing reports and presentations.
Organized company events including holiday parties, team building activities .
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
Assisted with the preparation of budgets, forecasts and financial statements.
Coordinated meetings, conferences, travel arrangements and department activities.
Analyzed data from various sources to identify trends and make recommendations for improvement.
Assisted in recruiting, onboarding and training new employees.
Negotiated contracts with vendors, securing favorable terms and cost savings.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Preparing IRS Form 1020S/940,
Employee Forms-941/1040/1099
Scheduling IRS and State payments
Taking care of all AR/AP
Education
Evaluation of Foreign Educational Credential For Use in USA -
Joseph Silny & Associates, Inc
Miami
03-2009
Bachelor of Arts For Teaching - Teacher
University Aurel Vlaicu
Arad/Romania
06-2007
MBA - Banking And Finance
University Aurel Vlaicu
Arad/Romania
03-2007
Finance/Banking
University Aurel Vlaicu
Arad/Romania
06-2006
Skills
Office management
Compliance monitoring
Document organization
Financial tracking
Vendor negotiation
Customer relationship management
Data analysis
Budget administration
Problem solving
Effective communication
Team building
Staff training
Team supervision
Time management
Customer relations
Event coordination
Billing
Performance improvement
Senior leadership support
Expense reporting
Employee training
Travel coordination
Strategic planning
Conflict management
Policy and procedure modification
Account reconciliation
Credit and collections
Documentation expertise
Staff management
Financial accounting
Bookkeeping
Project management
Workflow planning
Policy development
Staff hiring
Contract negotiations
Payroll processing
Scheduling coordination
Technical support
Clerical support
Organizational skills
Employee supervision
Office administration
Relationship building
Office management software
Facility management
Documentation and control
Budgetary planning
Languages
Romanian
Native/ Bilingual
French
Elementary
Spanish
Limited
Certification
Medical Billing Coding
Assisted Living Home Manager Certified By state
Affiliations
Reading, Traveling, Teaching my 3 daughters about work ethics, respect, life, being professional, work hard to achieve goals and dreams no matter of the obstacles .
Timeline
Remote Office Manager
The Law Place of Jacksonville
01.2008 - Current
Evaluation of Foreign Educational Credential For Use in USA -
Customer Service Representative (Remote) at UF Jacksonville Physicians-Jacksonville, FLCustomer Service Representative (Remote) at UF Jacksonville Physicians-Jacksonville, FL