Forward-thinking and analytical individual bringing five years of expertise in healthcare. Critical thinker cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
8
8
years of professional experience
Work History
Facilities Regulatory Operations Specialist
Health First, Inc.
Melbourne, Florida
10.2020 - Current
Coordinates IDN Environment of Care (EOC) Committee activities, including meetings, rounds, dashboards, reports, and development of standards, to ensure program compliance and standardization.
Supports development of process improvement procedures and strategic alignment of data reporting to address inefficiencies in operations for the Facilities, Construction, Real Estate and Clinical Engineering departments.
Developed and maintained an efficient partially automated process for the tracking, review, and receiving facilities and construction, ensuring accuracy of data.
Identified areas of improvement in current operations systems and implemented changes accordingly.
Drafted communications regarding changes in policy or procedure updates for distribution throughout the organization.
Administrative Assistant
Health First, Inc.
Melbourne, Florida
11.2018 - 10.2020
Provided general administrative support to Director and Vice President level leaders through scheduling, managing correspondence, meeting support and documentation.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Prepared documents such as contracts, amendments, Notices of Commencement, and other correspondence in accordance with project requirements.
Developed documentation in support of department processes including forms, dashboards, instruction sets, etc.
Drafted department directives, guidelines, and standard operating procedures
Reviewed and revised company policies and procedures related to Environment of Care Standards, ensuring compliance with applicable code.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Developed policy proposals to support the department's strategic objectives.
Legal Assistant
Fallace & Larkin, LLC
Melbourne, Florida
06.2018 - 11.2018
Handled complex scheduling for appointments, court appearances, depositions, and mediations for busy legal firm.
Prepared interrogatories, requests for admissions, request for production of documents and requests for examination or inspection.
Coordinated trial exhibits by organizing material, writing documentation and preparing digital materials and displays.
Maintained litigation docket and calendars for two attorneys, noting deadlines for responsive pleadings.
Worked closely with supervising attorneys to research, complete trial preparations and create document drafts for court use.
Answered client calls and responded to inquiries, using open ended questioning skills to attain applicable information.
Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
Maintained client confidentiality in all matters.
Paralegal
Valentin and Studstill, PLLC
Rockledge, Florida
04.2018 - 05.2018
Responsibilities included client communications, managing attorney calendars, file organization, assisting with discovery, filing pleadings, drafting notices, and drafting client correspondence.
Paralegal
Brevard County Legal Aid, Inc.
Rockledge, Florida
02.2016 - 04.2018
Performed client intakes interview for family law and civil case types including conflict checks and eligibility verification
Performed client intakes for domestic violence program, and was primary point of contact and support for injunction for protection cases
Performed legal research, public records searches, and prepared FOIA Requests
Assisted three attorneys in management of family law caseload; including assisting with discovery, drafting pleadings, e-filing pleadings, client correspondence, and management of attorney calendars.
Reviewed and organized legal documents, such as pleadings, motions, and briefs.
Drafted correspondence to clients and other attorneys.
Education
Bachelor of Science in Legal Studies - Litigation and Advocacy
University of Central Florida
12-2015
Skills
Proficient in Microsoft Office
Proficient in Microsoft SharePoint, and Power Automate
Able to work autonomously with minimal supervision
Strong communication skills
Experienced in use of Power Apps
Lean Six Sigma Green Belt
Process Documentation
References
Donald Stewart, System Facilities Director, Health First, Inc., (407) 383-4882
Melissa Hunt, MI Finance Program Director, Health First, Inc., (304) 573-8303
Carolyn Caglione, Epic Application Analyst, Health First, Inc., (321) 266-0147
Jessica Tears, Manager Business Ops. Facilities, Health First Inc., (321) 720-1337
Robert L. Johnson, Executive Director, Brevard County Legal Aid, Inc., (321) 631-2500 Ext. 514
Kathleen Herring, Contract Coordinator, Office of the General Counsel, University of Central Florida, (321) 698-1705
NA at Fundamentals of Nursing Advent Health, Advent Health, Mental Health. Advent HealthNA at Fundamentals of Nursing Advent Health, Advent Health, Mental Health. Advent Health
Physical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health AgenciesPhysical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health Agencies