Alina Calderon
Bayonne,NJ
Summary
Versatile and dynamic professional with a proven track record in the hospitality and healthcare logistics sectors, notably with Lab - Logistics, LLC. Excelled in roles requiring exceptional communication skills and adaptability, enhancing customer satisfaction and operational efficiency. Skilled in Microsoft Office and adept at fostering positive interactions, I consistently address customer service challenges effectively, ensuring seamless operations.
Overview
4
4
years of professional experience
Work History
Medical Courier, Lab - Logistics,LLC
NJ
01.2021 - Current
- Distribute packages and documents for institutions, businesses, and individuals
- Pick up documents and packages from customers’ offices or houses and then deliver them to final destinations within the same area or further
- Deliver medical specimens for medical laboratories
- Receive assignments by phone or wireless data service
- Obtain signatures from customers
- Transport documents/specimens/etc
Warehouse Worker
Amazon
Somerset, NJ
06.2022 - 08.2022
- Prepare Amazon customer orders
- Receive and put away inventory
- Get customer orders ready and pack them up
- Load boxes into trucks for shipment
- Work around moving machines like order pickers, forklifts, and mobile carts
- Exchange safety tips daily with co-workers
- Use scanners to scan barcodes on products
- View prompts on screens and follow directions for some tasks.
Infant Teacher Assistant
Pee Wee Prep Daycare
Bayonne, NJ
01.2023 - 01.2024
- Supervise and monitor the safety of children
- Prepare and organize mealtimes and snacks for children
- Help children keep good hygiene
- Change the diapers of infants and toddlers
- Organize activities or implement a curriculum that allows children to learn about the world and explore their interests
- Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime
- Watch for signs of emotional or developmental problems in children and bring potential problems to the attention of parents or guardians
- Keep records of children’s progress, routines, and interests
Infant Teacher Assistant
Adventures, Learning Day Care
Jersey City, NJ
04.2022 - 05.2022
- Displaying a patient and calm personality coupled with a loving approach to every child
- Contributing positively to the behavior and social interaction of the children
- Building secure relationships with the children and parents
- Working closely with the principal and department head to ensure that guidelines are adhered to
- Keeping a diary of the day’s events for parent perusal
- Reporting accidents, illness, and unusual behavior of children to the principal, head of department, and parents
- Ensuring close communication with parents throughout the day should the need arise
- Preparing lunch and snacks for every child
- Changing diapers and maintaining a cleanliness environment.
Waitress/Customer Service
Quisqueya Restaurant
Bayonne, NJ
10.2021 - 04.2022
- Greeted customers as they entered the restaurant
- Handed out menus and showed customers to their seats
- Handled phone calls and online/mobile orders
- Assisted various restaurant sta when necessary
- Monitored restaurant activity to determine seating and dining flow
- Responded to guest inquiries and requests in a timely, friendly, and efficient manner
- Took food and beverage orders and accurately entered them into the ordering system.
Customer Service/Cashier
Cold Stone Creamery
Hoboken, NJ
06.2020 - 09.2020
- Provided friendly customer service
- Memorized the ingredients in all 27 of the Cold Stone Signature
- Creations for faster service
- Made orders in a timely fashion; two minutes tops per customer
- Maintained the cleanliness of service areas and dining rooms
- Process sales transactions - Calculate the cost of products and services - Answer customer questions about products or services - Tracked online and over the phone orders - Reconcile cash drawers and sales receipt - Welcomed customers and ensured that they were seated and received attentive service
- Maintained a waitlist of patrons during busy meal service - Responsible for inventory by counting the number of available products and placing orders for more inventory according to demand.
Education
Associate - Science
Hudson County College
Jersey CityHigh School Diploma -
Bayonne High School
Bayonne, NJSkills
- Able to adapt to any environment quickly and efficiently
- Hospitality industry
- Positive attitude and interpersonal skills
- Excellent communication and phone etiquette
- Flexibility when working alternating shifts
- Ability to stand for long periods of time
- Problem solving skills -Great multitasker
- Attention to detail
- Active listening attentiveness
- Caregiving
- Medication Administration -Home Care
- Promptly addressed any customer service issues and referred to management if and when necessary
- Microsoft Word
- Microsoft Excel
- Customer service
- Cash handling
- English
- Computer skills
- Cash register
- Microsoft Office
Languages
Spanish
Native or Bilingual
Timeline
Infant Teacher Assistant
Pee Wee Prep Daycare
01.2023 - 01.2024
Warehouse Worker
Amazon
06.2022 - 08.2022
Infant Teacher Assistant
Adventures, Learning Day Care
04.2022 - 05.2022
Waitress/Customer Service
Quisqueya Restaurant
10.2021 - 04.2022
Medical Courier, Lab - Logistics,LLC
01.2021 - Current
Customer Service/Cashier
Cold Stone Creamery
06.2020 - 09.2020
Associate - Science
Hudson County College
High School Diploma -
Bayonne High School