Alina Casillas
Summary
Experienced with patient care, critical thinking, and effective communication. Utilizes medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and compassionate care delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Nurse
Vanderbilt Medical Center
02.2025 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Educated family members and caregivers on patient care instructions.
Revenue Cycle Specialist
Bright Springs Healthcare
03.2023 - 02.2025
- Increased revenue by identifying and resolving billing errors in a timely manner.
- Trained new team members on revenue cycle best practices, contributing to a more knowledgeable workforce.
- Served as a liaison between clinical departments, finance, and administration, ensuring smooth communication for proper revenue cycle management.
- Ensured accurate billing with thorough audits of patient accounts and insurance claims.
- Reached out to insurance companies to verify coverage.
- Contacted responsible parties for past due debts.
- Achieved optimal reimbursement rates by verifying insurance coverage, eligibility, benefits, and authorization prior to service delivery.
- Coordinated patient payment plans, balancing compassion with firmness to ensure timely payments while preserving positive patient relationships.
- Identified and resolved payment issues between patients and providers.
- Assisted patients in understanding complex billing statements, leading to increased trust between patients and healthcare providers.
CNA
Tennova Medical Center
02.2022 - 02.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Patient Care Technician
DaVita Dialysis
12.2019 - 02.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Reduced stress for patients and families through effective communication and empathetic support.
Combat Medic (68W)
United States Army
07.2017 - 11.2019
- Assisted in the development and execution of realistic training scenarios simulating battlefield injuries, honing both individual proficiencies and collective teamwork capabilities within the unit.
- Served as a trusted advisor for unit leaders on healthcare-related matters, leveraging medical expertise to promote informed decision-making during critical situations.
- Ensured the proper handling of sensitive medical information by adhering to strict privacy regulations and maintaining detailed patient records.
- Contributed to the overall health of unit members through conducting routine medical evaluations, immunizations, and preventive healthcare measures.
- Recognized and treated medical conditions with proven techniques, equipment, and knowledge of medical and military protocols.
- Completed patient care reports and checklists of daily duties per established military practices, guidelines, and regulations.
- Supported military operations as an integral member of a highly skilled combat team, showcasing professionalism under pressure while prioritizing casualty care amidst hostile conditions.
Education
Associate of Applied Science - Nursing
Hopkinsville Community College
Hopkinsville, KY12-2024
Associate of Applied Science -
Southwest University of El Paso
El Paso, TX06-2020
Skills
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
Certification
- Licensed RN - #284098
- BLS (AHA)- expires 6/2026
Timeline
Registered Nurse
Vanderbilt Medical Center
02.2025 - Current
Revenue Cycle Specialist
Bright Springs Healthcare
03.2023 - 02.2025
CNA
Tennova Medical Center
02.2022 - 02.2023
Patient Care Technician
DaVita Dialysis
12.2019 - 02.2022
Combat Medic (68W)
United States Army
07.2017 - 11.2019
Associate of Applied Science - Nursing
Hopkinsville Community College
Associate of Applied Science -
Southwest University of El Paso
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