Alina Cervantes
Victoria,TX
Summary
Dedicated and compassionate Registered Nurse (RN) with history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
14
14
years of professional experience
Work History
Registered Nurse
Citizens Medical Center
06.2023 - Current
- Medical Surgical patient care experience within a fast-paced hospital setting on a cardiac telemetry unit.
- Assess, implement and evaluate patient care plans to multiple patients while collaborating closely with the nursing team and physicians to provide exceptional patient care.
- Utilized Meditech to document data related to patient care such as medications, interventions and patient responses.
- Demonstrated flexibility in managing multiple priorities concurrently during high-stress periods while maintaining a calm demeanor.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple patients.
Student Nurse Extern
Citizens Medical Center
06.2022 - 06.2023
- Shadowed experienced nurses as they provided direct patient care, learning essential techniques for effective bedside manner and communication.
- Assessed care needs of patients and families utilizing nursing process.
- Performed diagnostic tests under supervision of registered nurses, contributing to accurate diagnoses and treatment plans.
- Maintained strict adherence to infection control procedures, ensuring the safety of both patients and staff members alike.
- Developed strong time-management skills by balancing multiple responsibilities during fast-paced hospital shifts.
Account Coordinator
Performance Food Group
03.2010 - 11.2018
- Improved office operations by automating client correspondence, record tracking and data communications.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.
- Provided comprehensive support during sales presentations, contributing to successful pitches and increased conversion rates.
- Interceded between employees during arguments and diffused tense situations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Fostered a positive work environment by actively participating in team-building activities and demonstrating commitment to the success of coworkers and clients alike.
Education
Associates of Nursing - Nursing
Victoria College
Victoria, TX05.2023
Skills
- Spanish speaking
- Cardiac monitors
- Telemetry monitoring
- Chest pain management
- Patient Assessment
Languages
Spanish
Professional Working
Timeline
Registered Nurse
Citizens Medical Center
06.2023 - Current
Student Nurse Extern
Citizens Medical Center
06.2022 - 06.2023
Account Coordinator
Performance Food Group
03.2010 - 11.2018
Associates of Nursing - Nursing
Victoria College