Alina Chu
Gilbert,AZ
Summary
Well-rounded professional with a variety of skills ranging from Customer Service, Administration & Purchasing. Well versed in multiple software platforms ranging from MS office suite, Syteline, Quantum, to Salesforce.
Over the course of my career, I have filled a variety of roles in multiple different environments / Industries. I bring a diverse set of cultural skills to all my roles & believe in always giving my best effort every day, while holding myself to the highest of professional standards.
Knowledgeable Buyer experienced in supporting businesses with high-quality, reliable goods delivered on a consistent schedule. Expert background in purchasing and procurement environments. Proficient in pricing structures, supplier relations and creative sourcing.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Aerospace Buyer/Trader
TurbineAero
06.2024 - Current
- Managed & executed $6.5m in annual purchase order configurations and deliveries for contracted partners
- Negotiated, created, and managed purchase orders from issuance through payment and purchase order closure. Focused on open market sourcing spot buys while also handling planned orders and repair services.
- Managed and established strategic materials purchases.
- Expedited deliveries and recommended alternate materials/services if required delivery was not available
- Reviewed, maintained, and updated part status reports to ensure Operations and Customer Programs were informed of critical delivery dates for customer on-time delivery.
- Provided backup buying and planning support for supply chain team members.
- Provided support in the material and service procurement process for various departments including Customer Service, Quality, Engineering, Operations & Facilities
- Ensured compliance with agency requirements for sourcing base and materials
- Executed supplier evaluations with a focus on improving price competitiveness, product excellence, and timely performance
- Released purchase orders to Quality-approved supply partners.
- Optimized MRP systems to meet assigned parts inventory objectives
- Managed and directed timeline deliverables for production technicians and production-related materials
- Implemented strategic initiatives to increase productivity, decrease expenditures, and enhance overall efficiency in cycle time, lead time, & on-time delivery.
Aerospace Program Manager
TurbineAero
04.2023 - 06.2024
- Built strong customer connections to increase sales performance.
- Received, review, complete customer purchase orders
- Coordinates & conducts customer visits to TurbineAero facility
- Organizes & facilitates technical coordination meetings at customer locations
- Took charge in addressing RFP's and conducting necessary follow-up activities
- Reviews financial & delivery performance of customer business
- Advocated for customers by addressing their issues and complaints to internal management, presenting resolution proposals
- Provided quotations for repair prices.
- Monitored purchase and delivery processes for customers, ensuring compliance with all requirements
- Meticulously attended to customer inquiries regarding pricing adjustments, scheduling conflicts, cost discrepancies and technical queries
- Involved in warranty investigation process & reviewed all correspondence sent to the customer
- Provided monthly sales order status reports.
Brand Ambassador / Showroom Specialist
Pella Windows
Scottsdale, AZ
08.2022 - 06.2023
- Manage all aspects of the company showroom & customer experience
- Managed sales representatives to ensure they have all information/assets needed to accomplish their roles
- Negotiate with various vendors for annual contracts & pricing
- Participated in trade show events by hosting the booth & engaging with customers
- Support HR with new hire orientation & training
- General executive management support for various items.
Assistant Manager
Nora Couture Boutique
Scottsdale
11.2021 - 06.2022
- Executed responsibilities for overseeing all aspects of store operations such as inventory management, product placement optimization and strategic pricing.
Owner - Permanent makeup artist & lash extensions
Permanent Beauty & Lashes
Scottsdale
12.2018 - 01.2022
- Carried out multiple customer-focused aesthetic procedures.
Realtor
Coldwell Banker & Da Fa Realty & Investment
Chandler & Tempe
05.2016 - 12.2018
- Streamlined residential real estate transactions through competent support
- Supported agents by assisting with open houses and showings for clients in addition to providing administrative support.
Intermediate Administrative Assistant
Arizona Medical Board
Scottsdale
05.2014 - 03.2016
- Managed license coordination and administrative tasks at Arizona Medical Board Licensing department
- Managed the entire process of applying for initial licenses and renewing licenses for Physician Assistants
- Conducted comprehensive document inspections to ensure validity, while efficiently handling vital communication via phone and email.
General Operations Lead & Customer Service
Jet Linx Aviation
Scottsdale
01.2014 - 04.2014
- Managed customer interaction and flight schedules for a Private Jet company.
- Maintained up-to-date and accurate data using the Flight Operation System.
- Collaborated with Finance department to ensure precise billing and timely vendor payments.
Education
Some College (No Degree) -
College of San Mateo
San Mateo, CASome College (No Degree) -
Santa Barbara City College
Santa Barbara, CASkills
- Customer Service
- Administration
- Purchasing
- MS Office Suite
- Salesforce
- Negotiation
- Purchase Order Management
- Strategic Materials Buying
- Expedited Delivery
- Supplier Evaluation
- MRP Systems Optimization
- Production Management
- Sales Growth
- Customer Relationship Management
- Technical Coordination
- RFP Response
- Financial and Delivery Performance Analysis
- Warranty Investigation
- Sales Order Status Reporting
- Showroom Management
- Vendor Negotiation
- Tradeshow Event Participation
- New Hire Orientation and Training
- Executive Management Support
- Inventory Management
- Product Placement and Pricing
- Permanent Makeup Artistry
- Lash Extensions
- Real Estate Sales Support
- Administrative Support
- License Coordination
- Customer Interaction
- Flight Schedule Management
- Billing and Vendor Payment
- Purchase Order and Repair Order Processing
- Data Entry
- Customer Correspondence
- Customer Satisfaction
- Overseas Account Management
- Supply Chain Management
- Pricing
- Shipping Status Management
- Order Management
- Procurement planning
- Cost Control
- Pricing negotiations
- Inventory Oversight
- Database Maintenance
- Materials sourcing
- Cost Analysis
- Verbal and written communication
- Vendor Relations
- Pricing knowledge
- Supplier sourcing
- Vendor coordination
- Supplier Relationship Management
- Strategic Sourcing
- Cost controls
- Relationship Building
- Inventory Monitoring
- Manufacturing support
- Interpersonal ability
- Multi-tasking strength
- Sales experience
- Business understanding
- Quality Assurance
- Resourcefulness
- Supplier oversight
- Procurement procedures
- Pricing Analysis
Affiliations
- Hiking
- Yoga
- Pilates
- Cooking
- Traveling,
- Learning anything challenging!
Certification
- Real Estate License
- Laser Technician
- Microneedling
Languages
English
Full Professional
Mandarin Chinese
Native/ Bilingual
References
References available upon request.
Timeline
Aerospace Buyer/Trader
TurbineAero
06.2024 - Current
Aerospace Program Manager
TurbineAero
04.2023 - 06.2024
Brand Ambassador / Showroom Specialist
Pella Windows
08.2022 - 06.2023
Assistant Manager
Nora Couture Boutique
11.2021 - 06.2022
Owner - Permanent makeup artist & lash extensions
Permanent Beauty & Lashes
12.2018 - 01.2022
Realtor
Coldwell Banker & Da Fa Realty & Investment
05.2016 - 12.2018
Intermediate Administrative Assistant
Arizona Medical Board
05.2014 - 03.2016
General Operations Lead & Customer Service
Jet Linx Aviation
01.2014 - 04.2014
Some College (No Degree) -
College of San Mateo
Some College (No Degree) -
Santa Barbara City College
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