GED -
Ozarks Technical Community College
04.2025 - Current
Alina Deziree
Waitress
Branson,MO
Timeline
Kennel Helper
Royalty Akitas
06.2020 - 02.2024
Hostess and Waitress
Beer Dogs
01.2017 - 03.2018
Hostess and Waitress
Carmichael Cafe & Deli
01.2015 - 12.2016
Work History
Kennel Helper
Royalty Akitas
06.2020 - 02.2024
- Assisted in maintaining kennel cleanliness, ensuring a safe and healthy environment for all animals.
- Ensured the safety of all animals during transportation to/from veterinary appointments or other off-site locations.
- Managed inventory of supplies, including food and cleaning materials, effectively minimizing waste while meeting facility needs.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
Hostess and Waitress
Beer Dogs
01.2017 - 03.2018
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Seated patrons based on guest preferences and seating availability.
- Backed up servers by checking on tables and retrieving items for guests.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Delivered pick-up and curbside orders to guests.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Advised customers about special offerings and menu items to help drive sales.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Took initial drink orders and relayed information to wait or bar staff.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Hostess and Waitress
Carmichael Cafe & Deli
01.2015 - 12.2016
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customers' questions, recommended items, and recorded order information.
- Advised customers about special offerings and menu items to help drive sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
- Promoted business loyalty by fostering positive customer relationships.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Took initial drink orders and relayed information to wait or bar staff.
Overview
9
9
years of professional experience
Education
GED -
Ozarks Technical Community College
10698 Historic HWY 168, Hollister, MO 65672 04.2025 - Current
Skills
Feeding animals
Cleaning kennels
Animal monitoring
Feeding management
Teamwork and collaboration
Honest and dependable
Effective communication
Strong work ethic
Cash handling
Exceptional customer service
Memory retention
Cleanliness standards
Safe food handling
Menu memorization
Food running
Team collaboration
Sales techniques
Order accuracy
Supply restocking
Table bussing
Suggestive selling
Point of sale operation
Dining area maintenance
Beverage preparation
Tableside etiquette
Table setting
Item promotion
Wine service
Take-out service
Positive and professional
Calm demeanor
Team player
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteImportant To Me
Career advancementCompany CultureTeam Building / Company RetreatsFitness, hiking, education, faith, and family.
I like going to the gym or working out at home. I enjoy exploring outside areas and focusing on my studies. I was raised in a Christian home, I read my bible as well as watch my pastor online and I'm a new mom.
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