Alina Fast
Portland,OR
Summary
Dynamic leader with proven expertise in customer service management and team leadership, honed at Ace Hardware Garden Home. Excelled in employee training, enhancing productivity by fostering adaptability and a positive work environment. Demonstrated exceptional cash handling skills, ensuring accuracy and customer satisfaction. Renowned for dependability and a flexible approach to achieving company goals.
Overview
4
4
years of professional experience
Work History
Head Cashier/PIC (Person In Charge)
Ace Hardware Garden Home
Portland, OR
01.2022 - Current
- Performed as an opening and closing shift lead, providing daily tasks for store crew, and ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Handled purchasing and receiving of weekly store stock and customer special orders to maintain a full and satisfactory environment for customer experience.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Food Service Worker
Der Garten
Mount Angel, OR
06.2020 - 06.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Education
Beaverton High School
Beaverton, OR2020
Skills
- Customer Service Management
- Team Leadership
- Positive Attitude
- Flexible Schedule
- Opening and closing procedures
- Cash Handling/Cash Register Operation
- Employee Training
- Adaptability and Dependability
- Workplace Safety
- Customer Relations
- Verbal/written communication
Languages
Spanish
Professional Working
Timeline
Head Cashier/PIC (Person In Charge)
Ace Hardware Garden Home
01.2022 - Current
Food Service Worker
Der Garten
06.2020 - 06.2021
Beaverton High School