Alina Agustin
Temecula,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
Work History
Front Office Assistant
Calvary Chapel Bible Fellowship Of Glasgow
Temecula, CA
09.2021 - 09.2024
- Greeted and welcomed church members and visitors, creating a warm and inviting atmosphere.
- Answered incoming calls, responded to voicemails and transferred calls as needed.
- Handled incoming and outgoing correspondence, including emails and packages.
- Maintained office supplies inventory and placed orders as needed.
- Provided information and assistance to church members regarding services, programs, and events.
- Entered and updated member information and event details in the church management software.
- Managed check-ins for special events and coordinated volunteer sign-ups.
- Fostered relationships with congregants through attentive and compassionate communication.
- Operated office equipment such as printers, copiers, and multi-line phones efficiently.
- Assisted in onboarding new staff and volunteers, providing orientation about office procedures and church policies.
- Worked with church leadership to ensure that sensitive information was handled with confidentiality and care.
Education
High School Diploma -
Temecula Valley High School
Temecula06-2021
Skills
- Billing and Invoicing
- Business Correspondence
- Document Control
- File Maintenance
- Appointment Setting
- Word Processing
- Mail handling
- Time Management
- Scheduling and calendar management
- Data Entry
- Administrative Skills
- Problem-solving skills
- Cash Handling
- Hospitality services
- Listening Skills
- Supply Restocking
- Phone reception
- Office correspondence
- Customer Service
- Supply Ordering
- Confidentiality understanding
- Organization
- Worship planning
- Calendar maintenance
- Children's ministry
- Attention to Detail
- Flexible Schedule
- Email and Phone Etiquette
- Decision-Making
- Food Preparation
- Volunteer Recruitment
- Childcare experience
- Relationship Building
- Ability to work in a fast-paced environment while maintaining attention to detail
- Effective communication skills, both verbal and written
- Team-oriented with a collaborative approach to work
- Strong customer service orientation with a focus on building rapport
Languages
Spanish
Elementary
Affiliations
Family oriented, loves animals and coffee!
Timeline
Front Office Assistant
Calvary Chapel Bible Fellowship Of Glasgow
09.2021 - 09.2024
High School Diploma -
Temecula Valley High School
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