Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
Work History
Front Office Assistant
Calvary Chapel Bible Fellowship Of Glasgow
Temecula, CA
09.2021 - 09.2024
Greeted and welcomed church members and visitors, creating a warm and inviting atmosphere.
Answered incoming calls, responded to voicemails and transferred calls as needed.
Handled incoming and outgoing correspondence, including emails and packages.
Maintained office supplies inventory and placed orders as needed.
Provided information and assistance to church members regarding services, programs, and events.
Entered and updated member information and event details in the church management software.
Managed check-ins for special events and coordinated volunteer sign-ups.
Fostered relationships with congregants through attentive and compassionate communication.
Operated office equipment such as printers, copiers, and multi-line phones efficiently.
Assisted in onboarding new staff and volunteers, providing orientation about office procedures and church policies.
Worked with church leadership to ensure that sensitive information was handled with confidentiality and care.
Education
High School Diploma -
Temecula Valley High School
Temecula
06-2021
Skills
Billing and Invoicing
Business Correspondence
Document Control
File Maintenance
Appointment Setting
Word Processing
Mail handling
Time Management
Scheduling and calendar management
Data Entry
Administrative Skills
Problem-solving skills
Cash Handling
Hospitality services
Listening Skills
Supply Restocking
Phone reception
Office correspondence
Customer Service
Supply Ordering
Confidentiality understanding
Organization
Worship planning
Calendar maintenance
Children's ministry
Attention to Detail
Flexible Schedule
Email and Phone Etiquette
Decision-Making
Food Preparation
Volunteer Recruitment
Childcare experience
Relationship Building
Ability to work in a fast-paced environment while maintaining attention to detail
Effective communication skills, both verbal and written
Team-oriented with a collaborative approach to work
Strong customer service orientation with a focus on building rapport
Languages
Spanish
Elementary
Affiliations
Family oriented, loves animals and coffee!
Timeline
Front Office Assistant
Calvary Chapel Bible Fellowship Of Glasgow
09.2021 - 09.2024
High School Diploma -
Temecula Valley High School
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