Alina Hansinger
sunrise,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Motivated recent high school gradate that intends to develop professional work experience utilizing excellent communication and time management skills. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
2
2
years of professional experience
Work History
Team Member
Panera Bread
Sunrise, FL
03.2024 - Current
- Developed training materials for new employees joining the team.
- Participated in brainstorming sessions to generate ideas for improving operational efficiency.
- Coordinated with other departments to ensure timely delivery of projects.
- Received, processed, and stocked merchandise in accordance with store policies.
- Operated cash registers to process payments from customers.
- Collaborated with team members to maximize productivity and efficiency.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Assisted customers with product selection and ordering process.
- Identified opportunities for process improvements within the department.
- Participated in team meetings to discuss strategies for improvement.
- Answered phone calls regarding inquiries about products or services.
- Collaborated with team members to achieve daily goals.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Provided customer service support to ensure satisfaction.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Resolved customer issues promptly in a professional manner.
- Monitored expiration dates on food items for freshness assurance.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained a clean and organized work area throughout shift.
- Participated in training sessions for new employees when needed.
- Developed positive customer relationships through friendly greeting and excellent service.
- Trained new team members using approved training materials and information.
- Rotated through series of different stations based on team needs.
- Worked hard to learn required tasks quickly to maximize performance.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Participated in regular training sessions to improve product knowledge and service skills.
- Addressed customer needs, responding to specific requests.
- Upheld high standards of productivity and quality in operations.
Nail Receptionist
FnF Nail Salon
Plantation, FL
05.2022 - 10.2023
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Organized travel arrangements for staff members including flights, hotels, car rentals.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Updated daily log book with information about visitors entering the premises.
- Responded to inquiries from internal staff members regarding office operations.
- Monitored office supplies inventory and placed orders when necessary.
- Verified visitors' identification cards before allowing access to the building.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Compiled data from various sources into organized reports for management review.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Performed data entry tasks into various computer systems accurately and promptly.
- Greeted visitors and provided them with assistance.
- Assisted with special projects assigned by management when required.
- Prepared welcome packages for new hires.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Scheduled appointments for clients, customers, and other visitors.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Scheduled and confirmed appointments and meetings for management team.
- Sorted incoming mail and directed to correct personnel each day.
- Updated and recorded customer or client information to maintain accounts.
- Coordinated meeting room bookings and arranged catering for meetings and events.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Assisted with onboarding of new employees by providing orientation information and support.
- Scheduled and confirmed appointments.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Answered and directed incoming calls using multi-line telephone system.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Managed company database and ensured the accuracy of contact information.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Processed payments and updated accounts to reflect balance changes.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Participated in emergency response drills and maintained knowledge of safety procedures.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Developed and maintained a filing system for essential documents, improving office organization.
- Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Greeted customers, answered general questions and directed to appropriate locations.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Transcribed tapes and notes from meetings into prescribed formats.
- Coordinated pick-up and delivery of express mail services.
- Collated, bound and stored computer-generated reports.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Coordinated company events with venues and advised staff of pertinent details.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Used company badging system to create badges for new employees and visitors.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Theatre Camp Counselor
Western High Schooldav
Davie, FL
06.2022 - 08.2023
- Assisted in the development of theater camp curriculum and lesson plans.
- Created a fun atmosphere where students could build confidence in themselves as performers.
- Instructed campers on proper vocal techniques for singing and speaking roles.
- Participated in weekly staff meetings to review goals and objectives for upcoming sessions.
- Promoted the theater program within the community through outreach events and public relations initiatives.
- Maintained a positive attitude while working with diverse personalities and ages of children.
- Encouraged creativity among campers by providing a safe environment for them to explore their ideas.
- Supervised students during all camp activities to ensure their safety and wellbeing.
- Engaged in conversations with parents and guardians regarding their child's progress at camp.
- Mentored young actors by offering constructive criticism in order to improve performance quality.
- Assessed student understanding of material through quizzes, discussion groups, and role-playing exercises.
- Organized group activities such as rehearsals, performances, and games.
- Collaborated with other counselors to create engaging activities that promote teamwork and problem solving skills.
- Managed conflicts between campers in a professional manner while upholding behavioral expectations.
- Ensured that all participants had an enjoyable experience while learning about theater arts fundamentals.
- Kept accurate records of attendance, grades, evaluations, disciplinary incidents.
- Provided guidance to campers on how to use theatrical equipment properly.
- Monitored student progress throughout the program and provided feedback when needed.
- Developed individualized instruction plans for each camper based on skill level and interest areas.
- Facilitated discussions regarding character development, script analysis, stage directions.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Welcomed participants and directed to assigned areas.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Tracked attendance, checking off present individuals.
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Improved camper experience with list of flash-fun ideas.
- Coordinated and led group activities for campers and counselors.
- Designed and implemented engaging camp programs aligning with organizational goals and camper interests.
- Led initiatives to promote diversity, equity, and inclusion within the camp community.
- Trained and mentored new camp counselors, sharing best practices and ensuring consistent quality of camper experiences.
- Provided first aid and responded to emergencies, maintaining camper safety as the top priority.
- Assisted in the planning and execution of special events, such as talent shows and campfires, enhancing the camp experience.
- Monitored activities matched to individual and group abilities to keep campers safe.
- Facilitated daily activities, ensuring a safe, inclusive, and fun environment for campers of diverse backgrounds.
- Participated in ongoing professional development to enhance skills and knowledge relevant to youth development and outdoor education.
- Coordinated outdoor adventures, including hiking, canoeing, and ropes courses, emphasizing team building and personal growth.
- Enforced COVID-19 safety procedures and protocols before, during and post-camp to enhance wellness.
- Managed conflict resolution among campers, promoting a positive and supportive community atmosphere.
- Delivered set curriculum to team of campers to promote engaging and fun atmosphere.
- Established and built relationships with campers to ease fears in new environment.
- Implemented behavior management techniques, fostering a respectful and positive environment.
- Developed and maintained relationships with parents and guardians, providing updates and addressing concerns.
- Encouraged camper participation and engagement through enthusiastic leadership and role modeling.
- Ensured compliance with health and safety guidelines to prevent accidents and spread of illnesses.
- Conducted pre-camp and post-camp evaluations, gathering feedback to improve future camp sessions.
- Coordinated with other counselors and staff to adapt programs to weather conditions or other unforeseen circumstances.
- Facilitated group discussions and reflections, helping campers articulate their experiences and learn from one another.
- Documented camp activities and progress of campers for administrative records and communication with parents.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
- Recognized and implemented safety standards to minimize incidents or accidents.
- Managed inventory and maintenance of camp equipment and supplies, ensuring resources were available and in good condition.
- Led educational workshops on environmental conservation, fostering a sense of responsibility and awareness among campers.
- Acted as ambassador for camp to families by communicating about camper's experience.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Planned, organized, facilitated and promoted diverse recreational programs.
- Developed events and programs in consideration of needs, abilities and interests of participants.
- Conferred with management to discuss and resolve participant complaints.
- Managed daily operations of recreational facilities.
- Supervised and coordinated work activities of personnel.
- Met with staff to discuss rules, regulations and work-related problems.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Assessed needs and interests of individuals and groups and planned activities accordingly.
- Documented individual progress toward meeting treatment goals.
- Completed and maintained time and attendance forms and inventory lists.
- Oversaw design, construction and upkeep of recreation facilities and areas.
- Administered first aid and notified emergency medical personnel.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Evaluated recreation areas, facilities and services for results.
- Directed aquatics, gymnastics, or performing arts.
Education
High School Diploma -
Western High School
Davie, FL06-2024
Skills
- Cash Handling
- Cleaning
- Complaint resolution
- Customer Service
- Workplace Safety
- Equipment Operation
- Clear Communication
- Creativity and Innovation
- Attention to Detail
- Product Knowledge
- Computer Skills
- Collaboration and Teamwork
- Facility Cleaning
- Flexible Schedule
- Positive Attitude
- Money Handling
- Teamwork and Collaboration
- Goal Setting and Achievement
- Complex Problem-Solving
- Organizing Work Stations
- Heavy Lifting
- Following Instructions
- Safety understanding
- Continuous Development
- Baking techniques
- Team Player
- Effective Multitasking
- Creative Thinking
- Guest Relations
- Quick Learner
- Avid Learner
- Perform well in high-demand, fast-paced environments
- Fast Food Experience
- Active Listening
- Conflict Resolution
- Task Prioritization
- Analytical
- Problem Resolution
- Planning
- Microsoft Word
Accomplishments
- extracurricular activity award for theatre
- drama cord for theatre upon graduation
- drama and thespian club leadership role
- english award
Languages
Asl
Limited
About Me's
- I hope one day to intern or work for a children theatre's
- I bake and look up recipes to experiment with in my free time
- animals are my soft spots I just adore them
- If I could pick a random profession to do it be open my own coffee and bakery shop
Affiliations
- I find it that's so important to take enough free time ourselves and to do it alone especially if it's something you love doing you should take that time alone for yourself to do it and enjoy
- self-care is not selfish
Timeline
Team Member
Panera Bread
03.2024 - Current
Theatre Camp Counselor
Western High Schooldav
06.2022 - 08.2023
Nail Receptionist
FnF Nail Salon
05.2022 - 10.2023
High School Diploma -
Western High School