ALINA LORENZO FARRAT
Miami,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
Work History
SENIOR MANAGER II
The Cheesecake Factory Restaurant
12.2014 - Current
- Provided strong leadership to enhance team productivity and morale.
- Implemented and developed operational standards, policies and procedures.
- Recommended and implemented successful strategies to maximize revenue.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
Prep Cook
Chick-fil-A
02.2013 - 12.2014
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Trained and assisted new kitchen staff members.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Controlled food cost and waste by selecting and using correct ingredients and amounts.
Bakery Worker
PASTELERIA TORNES
02.2007 - 01.2011
- Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
Education
High School Diploma -
SAUL DELGADO
HAVANA CUBA06.1999
Skills
- Talent Development
- Market Analysis
- Data Analytics
- Partnership Development
Timeline
SENIOR MANAGER II
The Cheesecake Factory Restaurant
12.2014 - Current
Prep Cook
Chick-fil-A
02.2013 - 12.2014
Bakery Worker
PASTELERIA TORNES
02.2007 - 01.2011
High School Diploma -
SAUL DELGADO