Alina Madaj
Saginaw,MI
Summary
Dedicated Patient Care Technician with experience at MyMichigan Medical Center Saginaw as well as MediLodge of Frankenmuth, skilled in vital signs monitoring and patient observation. A hard-working team player, I excel in developing personalized care plans and training staff, ensuring high-quality patient care and safety. Committed to enhancing patient outcomes through compassionate support and effective communication.
Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
MyMichigan Medical Center Saginaw
06.2024 - 08.2025
- Assisted nursing staff with patient assessments and vital signs monitoring.
- Provided direct patient care, ensuring comfort and safety during treatments.
- Maintained accurate patient records and documentation for healthcare providers.
- Collaborated with interdisciplinary teams to develop personalized care plans.
- Trained new staff in essential patient care protocols and safety measures.
- Monitored Patients Virtually for saftey
Certified Nursing Assistant
MediLodge of Frankenmuth
07.2022 - 03.2024
- Provided compassionate patient care, ensuring comfort and safety in daily activities.
- Assisted nursing staff with routine medical procedures, enhancing workflow efficiency.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Educated patients on health maintenance and personal hygiene practices for improved outcomes.
Online Personal Shopper
Walmart
05.2022 - 06.2022
- Curated personalized shopping experiences to enhance customer satisfaction and loyalty.
- Analyzed customer preferences to recommend tailored product selections effectively.
- Streamlined order processing by utilizing inventory management systems for efficiency.
- Collaborated with suppliers to ensure timely delivery of high-demand products.
Keyholder Manager
Platos Closet
05.2021 - 04.2022
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Counted out cash drawers and balanced totals.
- Trained team members in successful strategies to meet operational and sales targets.
- Directed customers to correct store locations.
- Received and counted money.
- Completed store opening and closing procedures.
- Trained and mentored new employees.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Broke down boxes and disposed of trash.
- Accepted and processed customer returns.
- Opened and closed store Number days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Processed cash, credit, debit and check payments.
- Oversaw team of Number employees.
Barista
Tim Hortons
07.2020 - 05.2021
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Cleaned counters, machines, utensils and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
Education
Associate of Science - Nursing
Delta College
Bay City, MI05-2027
High School Diploma -
Carrollton High School
Saginaw, MI05.2021
Skills
- Basic life support
- Catheter care
- Specimen collection
- Team Player
- Hard-working mindset
- Multi-tasking strength
- Staff Management
- Strategic planning
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
Timeline
Patient Care Technician
MyMichigan Medical Center Saginaw
06.2024 - 08.2025
Certified Nursing Assistant
MediLodge of Frankenmuth
07.2022 - 03.2024
Online Personal Shopper
Walmart
05.2022 - 06.2022
Keyholder Manager
Platos Closet
05.2021 - 04.2022
Barista
Tim Hortons
07.2020 - 05.2021
Associate of Science - Nursing
Delta College
High School Diploma -
Carrollton High School
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