Alina Patel
Brentwood
Summary
1.Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
2. Park Associate with extensive experience in park management and public relations. Expertise in visitor services, park maintenance, educational programming, and wildlife conservation. Proven track record of managing large projects while engaging community members to enhance park experiences. Recognized for building positive relationships with visitors and local stakeholders to promote environmental stewardship.
Overview
1
1
year of professional experience
Work History
Trampoline Park Associate
Defy
Brentwood
01.2023 - 07.2023
- Accurately processed transactions using point-of-sale systems and effective cash handling procedures.
- Collaborated with team members to achieve daily sales targets and enhance customer service.
- Managed inventory levels by stocking shelves for optimal product availability.
- Resolved customer complaints professionally, ensuring satisfaction through effective communication.
Front Desk Receptionist
Cambria
Nashville
07.2022 - 05.2023
- Greeted guests at front desk, facilitating pleasant conversations during check-in process.
- Resolved customer issues promptly and escalated complex problems to supervisor.
- Utilized quick response skills to build relationships with patrons, enhancing customer retention.
- Managed multi-line phone system, routing calls efficiently to departments.
- Ensured guest satisfaction through attentive service and proactive engagement.
Education
Bachelor of Arts - Finance/Political Science/minor Economic/Pre-law
University of Kentucky
Lexington, KY05-2028
Skills
- Team collaboration and relationship building
- Microsoft Office proficiency
- Data entry and record preparation
- Time management and materials preparation
- Research and note-taking skills
- Critical thinking
- Spreadsheet tracking and data modeling
Skills
- Excellent Communication
- Self-Motivated
- Flexible and Adaptable
References
- Katie McGraw- HR- katie@athenahospitalitygroup.com, 859-630-2278
Languages
English
Native/ Bilingual
Gujarati
Native/ Bilingual
Spanish
Professional
- www.linkedin.com/in/Alina-Patel1
Timeline
Trampoline Park Associate
Defy
01.2023 - 07.2023
Front Desk Receptionist
Cambria
07.2022 - 05.2023
Bachelor of Arts - Finance/Political Science/minor Economic/Pre-law
University of Kentucky