People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Starbucks
Garland, TX
10.2021 - 04.2025
Provided on-the-job training to new staff members.
Monitored staff performance to ensure quality standards were met.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Resolved conflicts between staff members in a timely manner.
Communicated clearly with employees regarding job duties, expectations, and policies.
Conducted weekly inventory of supplies, equipment, and food items.
Assigned tasks to team members based on their strengths and skill sets.
Cashier
Goodwill
Santa Barbara, CA
08.2018 - 12.2020
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Stocked shelves with merchandise when needed.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Followed company security procedures for handling large sums of money.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Conducted price checks for special orders or discounts as requested by customers.
Performed other duties as assigned by management.
Counselor
Calvary Chapel Church of Santa Barbara
Santa Barbara, CA
08.2016 - 08.2018
Conducted pre-camp orientation sessions for new campers and parents.
Enforced safety rules while supervising high ropes course activities such as zip lining and rock climbing walls.
Communicated regularly with parents regarding their child's progress at camp.
Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
Education
High School Diploma -
Dos Pueblos High School
Goleta, CA
01-2017
Skills
Employee training and development
Cash handling expertise
Time management skills
Customer service excellence
Conflict resolution strategies
Affiliations
In my free time I enjoy reading, gardening, and watching movies. I also enjoy outdoor activities and I am passionate about coffee.