Alina Rewald
New Richmond,WI
Summary
Summary: At Walmart I´d consider myself an Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. I´m a fast worker focused on delivering excellent service for in-store pick up customers and home delivery. I´m comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. I took a class my freshmen year, Computer Applications and Advanced Computer Applications that familiarized me with common business applications such as Microsoft Word, Excel and Power Point. I´m a highly organized employee with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of post-secondary education
2
2
years of professional experience
Work History
Online Grocery Pickup
Walmart
New Richmond, WI
10.2020 - Current
- Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Worked productively with customers to meet order requirements and service expectations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Receptionist
Deerfield Assisted Living
New Richmond, WI
07.2020 - Current
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Routed incoming mail and messages to relevant personnel without delay.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Sorted, received and distributed mail correspondence between departments and personnel.
Dishwasher
Ready Randys
New Richmond, WI
10.2019 - 11.2020
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Stepped into additional roles during busy times to boost coverage of important stations.
Education
No Degree -
New Richmond High School
New Richmond, WI 09.2018 - 01.2022
Skills
Excellent work ethic
Computer skills
Customer and client relations
Professional demeanor
Verbal and written communication
Time management
Organization skills
Telephone skills
Strategic Planning
Scheduling
Performance improvement
Problem-solving skills
Sensitive information handling
Timeline
Online Grocery Pickup
Walmart
10.2020 - Current
Receptionist
Deerfield Assisted Living
07.2020 - Current
Dishwasher
Ready Randys
10.2019 - 11.2020
No Degree -
New Richmond High School
09.2018 - 01.2022