Alina Rosca

• Performed mobile application testing, particularly focusing on functionality, usability, and performance aspects for applications designed by third party developers to run on iOS devices
• Tested around 75 mobile applications daily from various third-party developers
• Maintained excellent communication and customer service with approximately 60-70 different third-party developers on daily basis
• Supported cross-functional team (DA) by facilitating communication with Romanian developers for defect resolution
• Facilitated localization testing and quality assurance
• Documented defects with clear and detailed information, facilitating developers' understanding and prompt resolution
• Conducted internal audits to ensure quality of mobile application reviews
• Experienced in escalating and clearly communicating issues identified during app testing to relevant stakeholders, ensuring prompt resolution and smooth project progress
• Contributed to successful product launches by performing compatibility testing across multiple devices and platforms
• Collaborated with cross-functional teams to streamline communication and ensure timely delivery of high-quality applications
• Identified software defects through rigorous test case execution, contributing to improved overall application quality
• Prioritized critical issues by conducting risk-based testing, ultimately reducing time-to-market for new releases
• Enhanced user experience by meticulously testing mobile applications for functionality and usability
• Documented testing procedures for developers and future testing use

Prepared and mailed invoices to customers, monitored client accounts for non-payment and delayed payment using AS400 software, conducted follow-up calls on past due accounts, and diligently investigated and resolved customer queries.

Starting in the company as a Travel Desk Intern, to support the Travel Desk Specialist in coordinating travel arrangements for employees' business trips, including flights, car rentals, and hotel accommodations.

As a Collection Officer, I was responsible for managing and monitoring customer account information and payments. Handled various tasks including generating daily, weekly, and monthly reports on processed and unprocessed payments, reconciling cashing accounts, and extracting necessary information. Additionally, collaborated with specialized departments to resolve unknown payments, examined and resolved errors, and maintained accurate records of bank statements and correspondence, including evidence of unprocessed payments within legal timelines.

During Business Administration studies at the University of Bucharest, I actively participated in managing a family business, which included tasks such as developing a business plan, defining business objectives, acquiring necessary permits and licenses, and recording accounting transactions using SAGA software.