Alina Semjonova
Doha,QA
Summary
To add value to the institution I work for, placing a great emphasis on problem solving, strategy development, and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Startup Founder
ForKids.qa
Doha, QA
04.2020 - Current
- Created and managed the business through careful market analysis
- Constant communication with suppliers to guarantee high quality products
- Ensuring customer satisfaction with a proactive communication strategy
- Managing advertising, analytics, and performance of the business
Marketing Executive
SAVVY Smart Home Qatar
Doha, QA
09.2017 - 07.2018
- Contributed greatly to the overall uprising of the brand through competitor research and development strategies
- Oversaw and developed marketing campaigns on social media
- Ensured customer satisfaction and quality control
Front Office Agent
Riga Unimaars Hotel & SPA
Riga, Latvia
01.2015 - 01.2016
- Provided concierge services such as making restaurant reservations, arranging transportation, and providing directions to local destinations.
- Maintained accurate records of reservations and cancellations.
- Assisted and dealt with customer enquiries
Education
Specialist of Hotel Services - Human Research Management
Transport And Telecommunication Institute
Riga, Latvia12.2017
Business Management -
Baltic International Academy
Riga, Latvia12.2015
Hotel service specialist -
College SIGMA
Riga, Latvia12.2012
Skills
- Excellent Communication Skills
- Client Relations
- Problem Solving
- Leadership Skills
- Time Management
- Operations Management
- Website Creation
- Trilingual (Latvian, Russian, and English)
Timeline
Startup Founder
ForKids.qa
04.2020 - Current
Marketing Executive
SAVVY Smart Home Qatar
09.2017 - 07.2018
Front Office Agent
Riga Unimaars Hotel & SPA
01.2015 - 01.2016
Specialist of Hotel Services - Human Research Management
Transport And Telecommunication Institute
Business Management -
Baltic International Academy
Hotel service specialist -
College SIGMA