ALINA THAPA SHRESTHA
SAINT LOUIS,Missouri
Summary
Dynamic MBA student at Webster University with over 7 years of professional experience in financial operations, branch management, and academic coordination. Proficient in Excel and Microsoft Office, with a strong background in data tracking, reporting, and comprehensive administrative support. Expertise in managing confidential information and coordinating complex projects while effectively communicating with diverse stakeholders. Recognized for a detail-oriented approach, self-motivation, and the ability to work independently, consistently ensuring task completion with accuracy and efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Testing Assistant
Reeg Academic Resource Center
09.2025 - Current
- Coordinated testing schedules, ensuring optimal resource allocation and minimal wait times for candidates.
- Assisted in administering standardized tests, maintaining compliance with established protocols and procedures.
- Monitored test environments, promptly addressing any issues to ensure a smooth testing experience.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to direct activities, and communicate instructions.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Branch Manager, Narephant
SIDDHARTHA BANK
07.2021 - 12.2023
- Managed a team of 8 employees, overseeing administrative operations, reporting, and workflow organization.
- Maintained confidential records and approval documentation, ensuring compliance with internal and regulatory standards.
- Developed Excel-based reports to track operational metrics, performance, and project outcomes.
- Coordinated cross-department initiatives, demonstrating project management and communication skills.
Lecturer
Glovic College of Management
03.2023 - 11.2023
- Supervised and guided student research projects, ensuring accurate documentation and timely submission.
- Maintained detailed records of student progress, research activities, and academic communications.
- Edited academic papers and reports, improving clarity, accuracy, and professional presentation.
- Coordinated communication between faculty, students, and administration to support department operations.
Operation Officer, Bode
SIDDHARTHA BANK
08.2019 - 07.2021
- Monitored and analyzed financial transactions, ensuring accuracy and detailed documentation.
- Assisted in budget tracking, reporting, and project execution.
- Streamlined operational processes and coordinated internal communications.
Customer Service In-charge, Gatthaghar
SIDDHARTHA BANK
03.2017 - 07.2019
- Handled front-office operations, processed transactions with 99.5% accuracy, and maintained confidential customer records.
- Developed workflows to improve efficiency, document client interactions, and manage data for reporting purposes.
- Communicated effectively with clients and internal teams to resolve issues and coordinate tasks.
Teller, Gatthaghar
SIDDHARTHA BANK
08.2016 - 02.2017
- Processed transactions with 99.5% accuracy, ensuring compliance and maintaining confidential records.
- Managed sensitive financial data with discretion, reducing transaction errors by 20%.
- Prepared and documented daily reports, strengthening skills in data tracking and record management.
Education
Master of Business Administration - Business Analytics
WEBSTER UNIVERSITY
Missouri, MO05.2026
Master of Business Studies - undefined
CHANAKYA VYABASTHAPAN CAMPUS
Kathmandu, NP12.2023
Skills
- Microsoft Office Suite: Excel, Word, Outlook, PowerPoint
- Data Tracking, Reporting, and Documentation
- Administrative Support & Project Coordination
- Attention to Detail & Confidentiality
- Independent Work & Initiative
- Communication & Stakeholder Engagement
- Power BI & Data Visualization
- Adobe Acrobat
Affiliations
- Founder Member, BP Eye Lions Club, Nepal
- Founder Member, Changu Narayan Jaycees Club, Nepal
- Volunteer, Polio Drop Program
- Active Member, Environmental Protection Club
- Former Toastmasters at Professionals Toastmasters
Certification
- AML & CFT Training
- Banking Knowledge Certification (Ask Me Management)
- Soft Skills Training (London Chamber of Commerce & Industry)
- Power BI and Data Visualization
- Excel : Using Solver for Decision Making
LANGUAGES
English (Fluent)
Nepali (Fluent)
Newari (Fluent)
Hindi (Intermediate)
ACHIEVEMENTS & AWARDS
Best Branch Performance – Siddhartha Bank, Employee of the Month, Successfully Implemented Digital Banking Outreach Campaign, Mentored 9+ New Joiners and Interns, Led Financial Literacy Program in Local Communities
Timeline
Testing Assistant
Reeg Academic Resource Center
09.2025 - Current
Lecturer
Glovic College of Management
03.2023 - 11.2023
Branch Manager, Narephant
SIDDHARTHA BANK
07.2021 - 12.2023
Operation Officer, Bode
SIDDHARTHA BANK
08.2019 - 07.2021
Customer Service In-charge, Gatthaghar
SIDDHARTHA BANK
03.2017 - 07.2019
Teller, Gatthaghar
SIDDHARTHA BANK
08.2016 - 02.2017
Master of Business Studies - undefined
CHANAKYA VYABASTHAPAN CAMPUS
Master of Business Administration - Business Analytics
WEBSTER UNIVERSITY