Results driven individual skilled in social media marketing and sales strategies. Experienced in managing high volume customer interactions and driving company growth through effective communication and problem solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lash Technician
Self-employeed
Sacramento, CA
03.2025 - Current
Ensured client satisfaction through personalized consultations and tailored service offerings.
Maintained a sterile and organized workspace to adhere to health and safety standards.
Built and maintained strong client relationships, resulting in repeat business and referrals.
Developed streamlined processes for booking appointments, improving overall operational efficiency.
Cashier
Pizza Guys
Rancho Cordova, CA
02.2022 - 04.2024
Processed customer transactions efficiently using point-of-sale systems.
Maintained cleanliness and organization of work area to enhance customer experience.
Assisted in training new staff on register operations and customer service protocols.
Resolved customer inquiries and complaints promptly to ensure satisfaction.
Call Center Representative
Bell Brothers Heating And Air Conditioning
Mather, CA
02.2023 - 12.2023
Managed high-volume inbound calls, providing exceptional customer service and support.
Resolved customer inquiries effectively, utilizing company knowledge base and CRM systems.
Collaborated with team members to streamline call handling processes for improved efficiency.
Executed membership sales strategies to drive company growth.