Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Alina Turla

Las Vegas

Summary

Dynamic professional with a proven track record at Desert Orthopedic Center, excelling in customer engagement and scheduling. Leveraged strong problem-solving skills to enhance operational efficiency and foster positive guest relations. Recognized for implementing innovative strategies that improved team productivity and streamlined communication, ensuring exceptional service delivery.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Desert Orthopedic Center Physical Therapy
07.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Scheduled office meetings and client appointments for staff teams.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Personal Trainer

Desert Orthopedic Center Physical Therapy
08.2022 - Current
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.

Executive Manager

Thelmas Filipino Restaurant
05.2019 - 08.2022
  • Enhanced operations and implemented technological innovations in collaboration with senior leadership.
  • Increased overall team productivity by implementing innovative management strategies and streamlining communication channels.
  • Implemented data-driven decision-making processes to drive continuous improvement in overall company performance.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Education

Bachelor of Science - Exercise Science

The University of Alabama
Tuscaloosa, AL
08-2021

Skills

  • Customer engagement
  • Prioritization and scheduling
  • Computer proficiency
  • Documentation and recordkeeping
  • Confidentiality handling
  • Guest relations
  • Travel coordination
  • Strong problem solver
  • Proficient in managing multiple tasks

Accomplishments

NPC Natural Las Vegas Pro Am 2025 Wellness Class C/ True Novice / Novice 1st place

Timeline

Front Desk Receptionist

Desert Orthopedic Center Physical Therapy
07.2023 - Current

Personal Trainer

Desert Orthopedic Center Physical Therapy
08.2022 - Current

Executive Manager

Thelmas Filipino Restaurant
05.2019 - 08.2022

Bachelor of Science - Exercise Science

The University of Alabama

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