Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aline Giron Lopez

Lawrenceville,GA

Summary

Dynamic and bilingual professional with a proven track record in customer service and time management, demonstrated at Chick-fil-A and other roles. Excelled in creating inclusive environments and enhancing customer satisfaction through meticulous attention to detail and effective workflow management. Skilled in both interpersonal communication and organizational tasks, consistently achieving and surpassing goals. Developed strong skills in patience and adaptability within childcare environment, focusing on children with special needs. Demonstrated ability to create supportive and inclusive environments while effectively communicating with children and their families. Seeking to transition into new field, leveraging these skills to make meaningful impact.

Overview

4
4
years of professional experience

Work History

Special Needs Babysitter

Yosselyn Arreaga
01.2021 - Current
  • Educated siblings on how to interact positively with their special needs brother or sister, fostering inclusive family dynamics.
  • Provided compassionate support during challenging situations, demonstrating empathy and understanding of each child''s unique struggles.
  • Prepared meals and snacks and fed clients.
  • Offered support to assist with supervising special needs individuals in home.
  • Implemented daily routines and activities to stimulate and engage children.
  • Successfully managed behavioral issues using positive reinforcement techniques.

Crew Team Member

Chick-fil-A
11.2023 - 10.2024
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, and collected payments.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Helped management with training new hires.

Crew Member

Smoothie King
05.2022 - 02.2023
  • Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
  • Enhanced customer satisfaction by crafting high-quality, customized smoothies based on individual preferences.
  • Adapted quickly to changes in protocols or recipes based on feedback from management or customers.
  • Managed cash register transactions accurately while handling customer payments securely and efficiently.
  • Contributed to a positive work environment through effective communication and teamwork with colleagues.
  • Provided training to new hires when needed.

Crew Member

Five Guys
09.2021 - 03.2022
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Education

High School Diploma -

Loganville High School
Loganville, GA
05.2024

Skills

  • Bilingual in Spanish and English
  • Customer Service
  • Time Management
  • Social Media
  • Organizational Skills
  • Attention to Detail
  • Workflow Management

Languages

Spanish
Native or Bilingual

Timeline

Crew Team Member

Chick-fil-A
11.2023 - 10.2024

Crew Member

Smoothie King
05.2022 - 02.2023

Crew Member

Five Guys
09.2021 - 03.2022

Special Needs Babysitter

Yosselyn Arreaga
01.2021 - Current

High School Diploma -

Loganville High School

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Aline Giron Lopez