Aline Jasgur
Atlanta,GA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
6
years of professional experience
Work History
Assistant Manager
The Village Vets Avondale Estates
Decatur, GA
05.2022 - Current
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Identified cost-saving measures that could be implemented without compromising quality standards.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Bartender
The Albert
Atlanta, GA
10.2020 - 04.2023
- Cultivated an exceptional guest experience in a fast paced environment maintaining our regular cliental and ensuring guest return
- Displayed and retained extensive knowledge of liquors, wines and beers.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Managed accurate bar tabs and processed cash and credit card transactions.
Server/Assistant Manager
The Porter Beer Bar
Atlanta, GA
10.2018 - 03.2020
- Created a unique dining experience for every guest
- Maintained an encyclopedic knowledge of established and up in coming breweries world wide.
- Oversee the intake of deliveries
- Trained, supervised and evaluated staff on proper service techniques, sanitation standards and menu items.
- Organized special events in our beer cellar for customers according to their requirements.
Skills
- Recruiting and interviewing
- Product and service knowledge
- Staff Development
- Task Delegation
- Team motivation
- Customer rapport
- Cost Control
- Money Handling
- Microsoft Office expertise
- Schedule oversight
Languages
American Sign Language
Limited
Timeline
Assistant Manager
The Village Vets Avondale Estates
05.2022 - Current
Bartender
The Albert
10.2020 - 04.2023
Server/Assistant Manager
The Porter Beer Bar
10.2018 - 03.2020