Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aline Martinez

Aline Martinez

Miami,FL

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable Job Title offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Reliable employee seeking Job Title position. Offering excellent communication and good judgment. Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Reliable Job Title offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Type areas and flexible with changing business needs. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in Skill. Motivated cashier and stocker with Number years of experience in Industry. Accomplished various tasks daily, including Task, stocking shelves with Product or Service and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in Type POS software and customer service. Skilled at Skill with dedication to efficiency and accuracy. High-energy Job Title offering over Number years of Industry experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Cashier

Milam's Supermarket
08.2023 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Checked personal identifications during alcohol and tobacco sales.
  • Set up new sales displays each week with fresh merchandise.

Packing Handler

M13 Graphics
10.2021 - 08.2023
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
  • Maintained clean, neat and organized stockroom for easy access to goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Kept accurate inventory records on stock levels and warehouse locations for tracking purposes.
  • Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
  • Monitored Type material system for fault-free operations to promote safety for team.
  • Operated shrink-wrap machines, box sealers and labelers to complete jobs quickly.
  • Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
  • Used Softwareto prepare bills of lading and shipping documents.
  • Placed items into bags, boxes or other containers.
  • Re-packaged damaged or incorrectly packaged items.
  • Loaded items onto conveyor belts and pallets.
  • Labeled containers, container tags or products.
  • Sorted and stacked finished items.
  • Weighed packaged items to calculate total weight.
  • Inspected items for defects and damage.
  • Assembled boxes, cartons and containers to package items.
  • Loaded and unloaded items from production line.
  • Cleaned and maintained production area and equipment.
  • Sealed containers and packages with glue, tape or other materials.
  • Utilized adhesive labels and other materials to package items.
  • Packaged fragile items with cushioning material.
  • Adjusted machine settings to accommodate different items and packaging materials.
  • Counted items to verify accuracy of orders.
  • Recorded product, packaging and order information on specified forms.
  • Operated shrink wrap, banding and other wrapping machines.

Receiving Team Member

CTDI - Communications Test Design
09.2019 - 09.2021
  • Staged, down stacked and transported items pulled off trucks to facilitate immediate use.
  • Adhered to storage plans with proper product placement and organization.
  • Operated handheld scanners to quickly track movements between trucks, storage and sales floor.
  • Moved loads with correct and safe use of forklifts and pallet jacks.
  • Verified shipment contents against paperwork and noted discrepancies.
  • Maintained accurate computer inventory by entering data from incoming and new shipments.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Sorted and delivered materials to different work areas and staff.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Conducted research to address shipping errors and packaging mistakes.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Partnered with representatives from different carriers to arrange materials shipments.

Sushi Maker

Mariano's Fresh Market
05.2018 - 09.2019
  • Placed orders to restock items before supplies ran out.
  • Prepared high-quality seafood, rice and ingredients for sushi.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
  • Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Maintained well-organized mise en place to keep work consistent.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
  • Cooked memorable dishes that brought new customers into establishment.
  • Educated guests on different types of fish and shellfish to aid decision-making on sushi orders.
  • Supervised and enhanced work of Number-person team producing more than Number plates per day.
  • Coordinated with team members to prepare orders on time.
  • Set up and broke down kitchen for service.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.
  • Evaluated food products to verify freshness and quality.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Participated in food tastings and taste tests.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Developed new recipes and flavor combinations to enhance customer dining experience.
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Disciplined and dedicated to meeting high-quality standards.
  • Monitored food production to verify quality and consistency.
  • Utilized culinary techniques to create visually appealing dishes.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Implemented food cost and waste reduction initiatives to save money.
  • Implemented successful cross-marketing strategies such as food and wine pairings.
  • Developed close relationships with suppliers to source best ingredients.
  • Assisted with menu development and planning.
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.

Deli Associate

Fresh Market Inc.
10.2018 - 08.2019
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Learned other teammates' work tasks to train as backup.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
  • Created appealing food arrangements for party trays and specialized orders.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Prepared and submitted weekly deli sales reports to highlight popular and fast-selling items and identify buying patterns.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Prepared salads, soups and sandwiches for customers.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Observed customer purchases in line and differentiated between standard portions.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Education

Diploma - Cosmetology

Instituto Rashimir, Cosmetology
Estado De México, México
05.1993

High School Degree - General Education

Instituto Etac
Estado De México, México
05.1991

Skills

  • Stocking and Replenishing
  • Credit and Cash Transactions
  • Till Counting
  • Cleaning and Sanitizing
  • Product and Service Sales
  • Product Knowledge
  • Sales Expertise
  • Cash Register Systems
  • Social Perceptiveness
  • Facility Safety
  • Accounting Softwares
  • Customer Service Excellence
  • Customer Relations
  • Retail Merchandising
  • Refund Handling
  • Training and Development
  • Process Payments
  • Safety Verifications
  • Scanner Operation
  • Payments Posting
  • Expense Tracking
  • Order Verification
  • Microsoft Windows
  • Customer Service
  • Currency Counting
  • Active Listening
  • Trained in Point-of-Sale Systems
  • Conflict Resolution
  • Merchandise Restocking
  • Purchase Assistance
  • Goal-Setting and Achievement
  • Regulatory Compliance
  • Order Packaging
  • Wine Expertise
  • Report Preparation
  • Total Sales Reconciliation
  • Bagging and Packaging
  • Cooperative Attitude
  • Coupon Redemption
  • Total Payment Calculation
  • ReliaSoft Prism
  • Handheld Computer Device Software
  • Sweeping and Mopping
  • Price Identification
  • Collecting Carts
  • Feedback Acceptance
  • Operations Analysis
  • Customer Transactions
  • Coin and Currency Counting
  • Payment Collection
  • Operation and Control
  • Reading Comprehension
  • Merchandising
  • Restocking
  • Speaking
  • Mathematics
  • Reports
  • Service-Orientation
  • Persuasion
  • Coordination
  • Instructing
  • Troubleshooting
  • Programming

Languages

Spanish,English
Elementary

Timeline

Cashier

Milam's Supermarket
08.2023 - Current

Packing Handler

M13 Graphics
10.2021 - 08.2023

Receiving Team Member

CTDI - Communications Test Design
09.2019 - 09.2021

Deli Associate

Fresh Market Inc.
10.2018 - 08.2019

Sushi Maker

Mariano's Fresh Market
05.2018 - 09.2019

Diploma - Cosmetology

Instituto Rashimir, Cosmetology

High School Degree - General Education

Instituto Etac
Aline Martinez