Aline Mello Flynn
Dublin,Ireland
Summary
Experience in managing high-value enterprise relationships and optimizing customer engagement—always open for Google and ready to drive success in the GCS Market
Overview
15
15
years of professional experience
1
1
Certification
Work History
Digital Account Manager
Ad Vantage Media
12.2024 - Current
- Successfully delivered the Christmas campaign, exceeding the KPI by 10%, achieving 110% of the target
Global Search and E-commerce Product Operations
TIKTOK
09.2023 - 10.2024
- Spearheaded the implementation of strategic enhancements to the global search algorithm, resulting in a 20% increase in search relevance and user satisfaction within the first quarter of deployment
- Built SOPs and optimised processes with Lean Six Sigma knowledge, reducing 5% of the year's costs
- Implemented streamlined operational processes for the product operations team, enhancing efficiency and reducing time-to-market for new features and updates by 40%
- This initiative enabled the team to adapt quickly to evolving market trends and user needs
- Managing 13 projects across Saudi Arabia SA and United Kingdom UK markets, primarily prioritizing evaluation nDCG exercises and cooperating with product managers
Account Manager EMEA Product Management
Google
06.2022 - 07.2023
- Company Overview: project contract provided by Sigmar
- I have implemented highly strategic advertising campaigns for key accounts on Google Travel, driving significant conversion increases and achieving a 12% return on ad spend
- Led successful upselling and renewal initiatives on the Things To Do project, resulting in an impressive 18% client retention rate and contributing to substantial revenue growth for the company
- Led cross-functional collaboration with Product, Engineering, Technical Support, Business Development, and Google Ads teams, fostering seamless project execution and exceeding client expectations
- Project contract provided by Sigmar
Account Executive, UK Market
Accenture
02.2022 - 06.2022
- Executed marketing paid media campaigns and managed funnel campaigns that improved ROIs by at least 15%
- Managed a portfolio of 90 meta partners, effectively nurturing relationships and achieving sales targets
Sales Marketing Ops
ICOT College
06.2021 - 01.2022
- Company Overview: Ireland
- September 2021: achieved the highest sales in the company's history through a strategic marketing plan that prioritized and delivered an outstanding customer experience
- Tailored online marketing strategy, organically growing Icot's Instagram followers, from 12K to 15K in three months
- Ireland
Sales and Digital Specialist
Leevin
01.2018 - 01.2020
Database Marketing Specialist
Borelli/Lacoste
01.2016 - 01.2018
Online Marketing Analyst
+Alma
01.2015 - 12.2016
Graphic Designer
Agatha
01.2010 - 12.2012
Education
MSc - Digital Marketing
Dublin Business School
12.2021
Postgraduate - Business Management & Marketing
ESPM University
12.2014
BA - Industrial Design
PUC-RIO
12.2013
Skills
- CRM Database
- Project Management
- User Experience (UX)
- SQL
- Certified Lean Six Sigma Green Belt
- Quality Tools
- Google Analytics
- Data Studio
- Strategic Sales
- Risk Management
- Teamwork
- Adobe Tools
- Strategist
- Teamwork and collaboration
- Account management
- Client relations
Languages
English
Native or Bilingual
Spanish
Professional Working
Portuguese
Native or Bilingual
Certification
Lean Six Sigma Green Belt, AIGPE April 2024
Timeline
Digital Account Manager
Ad Vantage Media
12.2024 - Current
Global Search and E-commerce Product Operations
TIKTOK
09.2023 - 10.2024
Account Manager EMEA Product Management
Google
06.2022 - 07.2023
Account Executive, UK Market
Accenture
02.2022 - 06.2022
Sales Marketing Ops
ICOT College
06.2021 - 01.2022
Sales and Digital Specialist
Leevin
01.2018 - 01.2020
Database Marketing Specialist
Borelli/Lacoste
01.2016 - 01.2018
Online Marketing Analyst
+Alma
01.2015 - 12.2016
Graphic Designer
Agatha
01.2010 - 12.2012
Postgraduate - Business Management & Marketing
ESPM University
BA - Industrial Design
PUC-RIO
MSc - Digital Marketing
Dublin Business School
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