Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aline Mutimukeye

Austin,TX

Overview

3
3
years of professional experience

Work History

Kindergarten Assistant

Rivera Elementary School
Denton, TX
06.2023 - 08.2024
  • Assisted in creating lesson plans and activities to engage students.
  • Helped with daily classroom management, such as taking attendance, distributing supplies, and organizing materials.
  • Encouraged positive student behavior by providing praise and rewards when appropriate.
  • Supported teachers in preparing materials for lessons and projects.
  • Participated in parent-teacher meetings to discuss student progress.
  • Helped maintain a safe learning environment by monitoring student behavior at all times.

Dispatch Supervisor

BEN tracks
Austin, TX
05.2023 - 07.2024
  • Ensured that daily dispatch operations ran smoothly and efficiently.
  • Scheduled, assigned, and monitored the work of dispatchers.
  • Resolved customer complaints in a timely and professional manner.
  • Developed and implemented policies and procedures to improve operational efficiency.
  • Tracked and reported on dispatcher performance metrics.
  • Monitored incoming calls to ensure they were handled promptly and correctly.
  • Supervised the training of new hires in dispatching protocols and processes.
  • Analyzed data to identify trends in call patterns or service issues.
  • Coordinated with other departments to ensure smooth inter-departmental communication.
  • Collaborated with management to determine staffing needs for optimal coverage levels.

DSP4 Lead

Denton State Supported Living Center
Austin, TX
02.2021 - 12.2023
  • Developed and implemented lean initiatives to improve operational efficiency.
  • Designed and implemented systems for data collection, monitoring, and reporting of key performance indicators.
  • Created standard work instructions for specific tasks and processes to ensure consistent quality standards were met.
  • Provided companionship to patients by talking, listening and engaging in activities such as reading or playing board games.
  • Monitored vital signs such as pulse rate, temperature and respiration rate.

Education

Associate of Arts - Hospital Administration

Texas Womens University
Denton, TX
05-2023

Associate of Arts - Public Health

St. Edward's University
Austin, TX
01-2023

Skills

  • Employee training
  • Tracking of man hours
  • Records maintenance
  • Coaching and onboarding
  • Transportation coordination
  • Logistics management
  • Behavior improvements
  • Educational assistance
  • Classroom preparation
  • Small group instruction
  • Verbal communication
  • Activity planning
  • Child development
  • Educational support

Languages

English
Professional
Swahili
Professional
French
Professional
kinyarwanda
Professional

Timeline

Kindergarten Assistant

Rivera Elementary School
06.2023 - 08.2024

Dispatch Supervisor

BEN tracks
05.2023 - 07.2024

DSP4 Lead

Denton State Supported Living Center
02.2021 - 12.2023

Associate of Arts - Hospital Administration

Texas Womens University

Associate of Arts - Public Health

St. Edward's University

Similar Profiles

CREATE PROFILE
Aline Mutimukeye