Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Aline Zanon

Madison,AL

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

14
14
years of professional experience

Work History

Entrepreneur

Amabile Lingerie
03.2018 - 03.2021
  • Enhanced online presence with well-designed websites, engaging social media content, and targeted digital advertising campaigns.
  • Optimized supply chain processes for increased efficiency, cost reduction, and better inventory management.
  • Successfully navigated challenging economic conditions by quickly adapting business strategies to changing market dynamics.
  • Maintained strict regulatory compliance across all aspects of business operations, ensuring legal requirements were always met.
  • Increased business revenue by implementing innovative marketing strategies and expanding product offerings.
  • Negotiated contracts with suppliers for favorable terms that resulted in significant cost savings for the company.
  • Built strong brand recognition and customer loyalty by consistently delivering high-quality products and services.
  • Implemented effective CRM systems to track customer interactions, leading to enhanced client relations and increased sales opportunities.
  • Developed strategic partnerships with key industry players to enhance brand visibility and credibility.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Account Manager

IFood S/A
07.2016 - 06.2018
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Developed and implemented strategies to increase client retention.
  • Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Built relationships with customers and community to promote long term business growth.
  • Maintained current knowledge of evolving changes in marketplace.
  • Recorded accurate and efficient records in customer database.

Account Manager - B2B Business Development

Telefonica S.A, Movistar
08.2011 - 08.2016
  • Managed accounts to retain existing relationships and grow share of business.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Built relationships with customers and community to establish long-term business growth.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Organized promotional events and interacted with community to increase sales volume.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Implemented systems and procedures to increase sales.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Prepared sales presentations for clients showing success and credibility of products.

Financial Analyst

Zanon Comercio De Alimentos
03.2008 - 06.2011
  • Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
  • Performed complex financial and budget analyses to determine requirements and justify requested funding.
  • Used relevant financial technology to generate reports and recommended courses of action to upper management.
  • Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
  • Collaborated to develop and maintain targeted profit plans to sustain growth.
  • Determined pricing, margins and risk factors for active and proposed projects.
  • Prepared reports used in making key decisions.
  • Supported executives by conducting research, reporting and documentation.
  • Supported with fiscal closings, budget allocation and daily business operations.

Nurse Practitioner

Hospital da Ordem Terceira da Penitencia
Rio de Janeiro, Rio de Janeiro
04.2007 - 03.2008
  • Improved patient outcomes by developing and implementing individualized care plans.
  • Implemented innovative approaches for pain management, improving patient comfort during procedures.
  • Developed strong relationships with local specialists to facilitate seamless referral processes when advanced care was required for patients'' wellbeing.
  • Managed complex cases involving multiple co-morbidities through diligent monitoring of disease progression and proactive intervention strategies.
  • Conducted research to stay current on best practices in the field of nurse practitioner medicine.
  • Monitored and evaluated patient progress, adjusting care plans as needed to achieve desired results.

Education

Bachelor of Science - Nursing Practice

Universidade Federal Do Rio De Janeiro
Rio De Janeiro , Brazil
01.2006

MBA - Business Managment

Southern States University - San Diego
San Diego, CA
12.2023 - Current

Skills

  • Verbal and Written Communication
  • Goals and Performance
  • Motivational Techniques
  • Sales Records Management
  • Sales Territory Growth
  • Negotiations Expert and Strong Deal Closer
  • Complex Project Negotiations
  • Database Management
  • B to B Sales
  • Persuasive Negotiations

Accomplishments

  • Named "Manager of the Year" in 2014 / 2013 / 2012.
  • Market opening in a new city with 180% growth in the second year ( 2018 / 2019)

Additional Information

  • Awarded : The best Customer Service in 2015 ( Telefonica /SA)
  • Awarded : The best Account Manager in 2014/2013/2012 (Telefonica S/A)
  • Completed AP course in Quality Service Course ( Disney Institute - Orlando/FL - 2015)

Timeline

MBA - Business Managment

Southern States University - San Diego
12.2023 - Current

Entrepreneur

Amabile Lingerie
03.2018 - 03.2021

Account Manager

IFood S/A
07.2016 - 06.2018

Account Manager - B2B Business Development

Telefonica S.A, Movistar
08.2011 - 08.2016

Financial Analyst

Zanon Comercio De Alimentos
03.2008 - 06.2011

Nurse Practitioner

Hospital da Ordem Terceira da Penitencia
04.2007 - 03.2008

Bachelor of Science - Nursing Practice

Universidade Federal Do Rio De Janeiro

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Aline Zanon