Alioune B Seye

• In charge of overseeing a 28million operation split between 13 cafes in DC/MD/VA
• Performed audits to reduce and control loss and meet internal audit and compliance objectives.
• Establishes monthly and quarterly financial goals (People, Sales, Profits)
• Monthly 1x1’s with General Managers, & Franchise partners
• Actively recruits and hires candidates for management positions.
• Responsible for management succession planning
• Supports and contributes to company objectives and strategy.
• Coordinates and assists in opening of new stores.
• Facilitates and assists with promotions and roll outs.
• Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.

National Press

• Increased sales by 8% over prior year
• Increased EBITDA 4.3% Comp
• Established record catering sales of $1.1M during FY 2009
• Implemented strict cost control measures, to keep variance below 2%
• Efficiently transitioned café to “Gold Standard certified training cafe”
• Improved guest satisfaction while increasing team morale and productivity.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
• Analyzed market trends and competitor activities to create competitive advantages
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

• Assisted in managing the daily operations of a 4million dollar café
• Played the role of an acting GM, and reinforced core systems
• Significantly improved food quality, through constant training and coaching
• Owned the BOH, made sure labor and COS stayed below budget
• Assisted in training MIT’s certified and taught planet Bread.