Alireza Rad

• Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Engaged with stakeholders to build relationships and brand awareness.
• Monitored and updated stock levels and inventory databases.
• Supported serving staff with fast, accurate beverage preparation.
• Studied and re-designed processes to improve quality of coffee and cafe products.
• Maintained cleanliness of work area for improved safety.
• Communicated clearly with team of baristas, management and other front-of-house staff to minimise mistakes.

• Supervised daily café operations, resulting in seamless workflow and enhanced productivity.
• Created speciality drinks according to exact customer requests and preferences.
• Assisted customers with their orders efficiently, providing a smooth service flow.
• Maintained professional and hygienic appearance in full compliance of uniform regulations.

A passionate and highly skilled

Head Barista with over 15 years

of experience in the coffee and

hospitality industry. Known for

leadership, creativity, and a deep

commitment to coffee excellence,

I have successfully led teams,

curated specialty coffee menus, and

trained baristas at top-tier hotels and cafés. With a background in

latte art, brewed coffee, and coffee

equipment calibration, I bring both

technical expertise and a love for

coffee culture. Currently training

in coffee roasting, I’m expanding

my knowledge in this area to offer

a more comprehensive approach

to coffee quality. I am dedicated

to elevating guest experiences and

1Alireza Rad +97455940316

fostering a positive, high-energy

work environment.

Skills

Communication Skills Communication Ability to Work in a

Team

Coffee Making

Customer service Coffee Knowledge

SCA

Latte Art Coffee Roasting

Skills**: Currently

training in coffee

roasting, including

bean selection,

roasting profiles, and

quality control.

Experience in

business

development and

café & Restaurant

setup.

Roasting coffee beans

and creating custom

blends for clients.

Participated in latte

art competitions

and hotel events

showcasing coffee

skills.

**Specialty Coffee

Association (SCA)**-

*Licensed Barista &

Latte Art Trainer*-

Certified in all major

coffee preparation

techniques and

espresso equipment

c

• Delivered high-quality results within budget and timeframe targets.
• Displayed energy and enthusiasm in fast-paced environment.
• Forecasted sales trends to plan team resourcing.
• Handled high volume calls to address customer inquiries and concerns.
• Improved efficiency and productivity by acquiring new skills.

Barista Trainer & Consultant** *Freelance* — Kish Island

2020* - Provided consultancy services for setting up coffee bars in cafés, restaurants, and

hotels across Kish Island and Qatar. - Focused on advanced training in latte art, brewed

coffee, espresso preparation, and machine calibration for baristas and café staff. - Assisted

in developing customized coffee menus and helped establish high-quality coffee services for

new businesses. - Roasted coffee beans and crafted unique blends for clients, emphasizing

freshness and quality. - Delivered detailed proposals for setting up coffee operations in hotels

and restaurants, including two hotel projects on Kish Island.

• Conducted research and analysis to support team with project preparation.
• Managed correspondence, keeping all parties up-to-date on project developments.
• Maintained orderly files with updated, easily accessible information for staff.
• Filed physical and digital documents, prioritising accessibility and data accuracy.

Qalam Sabz (Green Pen Café)* — Tehran, Iran *2010 –

2012* - Gained foundational experience in coffee preparation and customer service in a café

setting. - Specialized in latte art techniques and customer engagement, building rapport with

regular customers. - Assisted in introducing specialty coffee offerings and training new staff

in coffee preparation.

• Trained new staff members on café operations, fostering teamwork and consistency.