Alireza Rad
Doha,Qatar
Summary
Seasoned Head Barista with a proven track record at Mandarin Oriental Hotel, I excel in coffee knowledge and customer service. Spearheaded innovative coffee operations, significantly enhancing guest experience through expert menu development and barista training. Skilled in coffee roasting and latte art, my leadership fosters team collaboration and operational excellence.
Overview
15
15
years of professional experience
Work History
Head Barista
Mandarin Oriental Hotel
Doha, Qatar
01.2022 - 01.2025
- Passionately led the coffee operations at this luxury hotel, ensuring each cup of coffee embodied the highest standards of quality and customer satisfaction
- Designed and crafted a unique coffee menu, including seasonal drinks and specialty beverages that contributed to the hotel's outstanding guest experience
- Managed, trained, and inspired a team of baristas, fostering an environment where creativity, learning, and high performance thrived
- Developed and implemented barista training programs, focusing on advanced latte art, brewing techniques, and customer service excellence
- Played an integral role in the hotel's coffee-related events and initiatives, contributing to the café's reputation as a high-end destination for coffee lovers
- Oversaw daily operations, ensuring efficient service, quality consistency, and the maintenance of equipment to uphold operational excellence
Barista Trainer & Consultant
Freelance
Kish Island & Qatar
06.2017 - 12.2020
- Provided consultancy services for setting up coffee bars in cafés, restaurants, and hotels across Kish Island and Qatar
- Focused on advanced training in latte roasting coffee beans and creating custom blends for clients
- Assisted in developing customized coffee menus and helped establish high-quality coffee services for new businesses
- Roasted coffee beans and crafted unique blends for clients, emphasizing freshness and quality
- Delivered detailed proposals for setting up coffee operations in hotels and restaurants, including two hotel projects on Kish Island
Head Barista
Toranj Hotel
Kish Island, Iran
12.2014 - 10.2016
- Managed the coffee operations at a five-star hotel, leading a team of baristas and ensuring top-notch service
- Developed and updated the coffee menu, introducing innovative drinks and seasonal specials
- Participated in the Hotel Owners' Festival, showcasing advanced latte art skills and educating hotel staff and guests
- Responsible for machine maintenance, calibration, and ensuring optimal performance of all coffee equipment
Barista & Latte Art Trainer
Shaygan Hotel
Kish Island, Iran
05.2014 - 08.2014
- Led training sessions on latte art, espresso techniques, and coffee service for hotel staff
- Contributed to updating the hotel's coffee menu and introducing new offerings tailored to guest preferences
Technical Specialist & Trainer
Specialized Latte Art Training Company
Tehran, Iran
05.2012 - 12.2013
- Focused on calibrating espresso machines and other coffee equipment to ensure consistent quality
- Conducted training for baristas and café owners in advanced latte art and coffee preparation techniques
Barista & Technical Specialist
Qalam Sabz (Green Pen Café)
Tehran, Iran
01.2010 - 04.2012
- Gained foundational experience in coffee preparation and customer service in a café setting
- Specialized in latte art techniques and customer engagement, building rapport with regular customers
- Assisted in introducing specialty coffee offerings and training new staff in coffee preparation
Education
Courses -
SCA, Specialty Coffee Association
01.2025
Skills
- Communication Skills
- Ability to Work in a Team
- Customer service
- Coffee Knowledge SCA
- Coffee Making
- Latte Art
- Coffee Roasting Skills
- Business Development
- Café & Restaurant Setup
- Menu development
- Latte art mastery
- Coffee roasting
- Espresso expertise
Languages
English
References
Mr. Abdolah, Mandarin Hotel, 33213300
Hobbies and Interests
- Coffee roasting
- Exploring Coffee Cultures
- Gym
- Creative Writing
- Meditation
Personal Information
- Title: Head Barista
- Date of Birth: 06/21/88
- Nationality: Iranian
Education - Courses
Specialty Coffee Association (SCA), 03/01/24, 01/31/25
Timeline
Head Barista
Mandarin Oriental Hotel
01.2022 - 01.2025
Barista Trainer & Consultant
Freelance
06.2017 - 12.2020
Head Barista
Toranj Hotel
12.2014 - 10.2016
Barista & Latte Art Trainer
Shaygan Hotel
05.2014 - 08.2014
Technical Specialist & Trainer
Specialized Latte Art Training Company
05.2012 - 12.2013
Barista & Technical Specialist
Qalam Sabz (Green Pen Café)
01.2010 - 04.2012
Courses -
SCA, Specialty Coffee Association