Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alis Luque

San Jose,CA

Summary

  • Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
  • Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing. Committed to enhancing customer satisfaction.

Overview

9
9
years of professional experience

Work History

Bartender, Cashier

Yuppie Cantina
San Mateo
12.2023 - Current
  • Effectively multitasked within fast-paced environment.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
  • Developed good working relationships with fellow employees through effective communication.

Server

Adelita's Taqueria
San Jose
09.2023 - 12.2025

Server, Cashier, Bartender

El Camaron De Sinaloa INC
San Jose, CA
06.2023 - 04.2025
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Delivered food orders promptly and courteously.
  • Greeted guests and provided menus.
  • Checked food before serving it to customers.
  • Trained new employees to perform duties.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Took orders from customers accurately and in a timely manner.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Stocked service areas with supplies during slow periods.

Accounts Assistant

Frutos Jaramillo
Bogota, Bogota, Colombia
03.2021 - 04.2023
  • Processed company receipts, sales invoices and payments from customers and suppliers.
  • Prepared and issued customer invoices, monitored receivables, and managed collections process.
  • Created spreadsheets and reports using Microsoft Excel.
  • Compiled data for reports and prepared spreadsheets using Excel software.
  • Performed data entry and administrative duties as assigned.

Secretary

PDVSA
Punto Fijo, Falcon, Venezuela
01.2017 - 12.2019
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Operated office equipment such as photocopiers, scanners, and fax machines.

Education

Bachelor of Science - Education in Foreing Language - English Mention

Francisco De Miranda National University of Experi
Punto Fijo, Falcon Venezuela
07-2021

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Communication skills
  • Collaboration and teamwork
  • Adaptability and flexibility
  • Cash handling
  • Customer engagement
  • Data entry
  • Microsoft Excel
  • Confidentiality practices
  • Scheduling appointments

Languages

Spanish
Professional
English
Elementary

Timeline

Bartender, Cashier

Yuppie Cantina
12.2023 - Current

Server

Adelita's Taqueria
09.2023 - 12.2025

Server, Cashier, Bartender

El Camaron De Sinaloa INC
06.2023 - 04.2025

Accounts Assistant

Frutos Jaramillo
03.2021 - 04.2023

Secretary

PDVSA
01.2017 - 12.2019

Bachelor of Science - Education in Foreing Language - English Mention

Francisco De Miranda National University of Experi

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